The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,313 Reviews

83 %

of reviewers recommend The Real Flower Company

Company Reviews

Metrics

Info

4.4

Based on 1,313 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 12th November 2024

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was recommended to the real flower company, and most certainly have not been disappointed, I have seen a photo of the Bouquet they appear to be absolutely gorgeous, apparently with a lovely scent , perfect ! Thank you”

Helpful Report

Posted 2 years ago

Dear David, Thank you very much for your lovely review! We're so glad the recipient of your order was so pleased. Best wishes, Ciera and The real Flower Team

Posted 2 years ago

“Product very good, unfortunately not delivered on day requested, so guess not really Real Flower Company’s fault as delivery date was promised by both RFC and delivery company.”

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Posted 2 years ago

Hello Susan, Thank you for your review. We have messaged you privately so we can look further into this for you. We look forward to speaking with you soon. Best wishes, Ciera The Real Flower Company

Posted 2 years ago

“Great customer service and stunning flowers”

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Posted 2 years ago

Mrs Johnson, thank you. Your review means a lot to us, we will let our customer service team know to keep up the good work! Kind regards, All at The Real Flower Company

Posted 2 years ago

“I Have used The Real Flower Company for many years and recommended them to many friends. ALways helpful and go that extra mile to ensure wonderful fresh flowers that arrive in good condition. I especially like that they are cultivator to florist and local to me in Hampshire - green all round I'd say!”

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Posted 2 years ago

Hello, and thank you so much for choosing us to send your arrangements (and for choosing local!). We very much look forward to doing more orders for you in the future and helping in any way we can. Best wishes, The Real Flower Team

Posted 2 years ago

“I was so impressed by the flowers absolutely beautiful! Had lots of lovely comments. Your service was top notch. I would recommend you to everyone. Well done.”

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Posted 2 years ago

Thank you so much Karen,your feedback is so kind. We're so happy you had so many compliments, and thank you for recommending us! Warm wishes, Ciera and The Real Flower Company

Posted 2 years ago

“Thanks to the staff who were incredibly helpful.”

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Posted 2 years ago

Thank you! We're glad we could be of help. All the best, The Real Flower Team

Posted 2 years ago

“I don't normally write reviews but OH MY GOD I was blown away by the bouquet that was delivered this week. The flowers were so fresh and the smell was absolutely incredible. I've had so many compliments on the arrangement. I would most certainly recommend to anyone looking to send a stand-out bouquet”

The Real Flower Company 5 star review on 24th June 2022

Helpful Report

Posted 2 years ago

Hello Kristi, Thank you so much for your incredibly kind review! Your kind words mean so much to our very small team of dedicated people and makes us so happy we were able to make you so happy! We look forward to seeing your name in the future. Best wishes, All at The Real Flower Company

Posted 2 years ago

“Beautiful flowers and prompt efficient delivery. Would recommend”

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Posted 2 years ago

Thanks so much Lindsey! Your recommendation is greatly appreciated by us all at RFC. Best wishes, Ciera and The Real Flower Company

Posted 2 years ago

“Once again, my recipient has complimented the flowers I sent with glowing terms.”

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Posted 2 years ago

Hello, Thank you for reviewing us, it means a lot! Thank you also for choosing us to send flowers on your behalf. Warm regards, The Real Flower Team

Posted 2 years ago

“Lovely flowers really appreciated by the recipient - should be for the cost!”

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Posted 2 years ago

Hello Linda, We're glad the flowers were so lovely! We do cost a little extra than some high street brands as all our flowers and roses have been lovingly reared to ensure they have a beautiful strong scent which we pride ourselves on (especially our roses). I hope that helps! Best wishes, The Real Flower Company

Posted 2 years ago

“Excellent service. Brilliant flower secateurs sent to my daughter who is really delighted with them”

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Posted 2 years ago

Thanks so much - we hope they come in as handy to your daughter as they do to us! All the best, The Real Flower Company

Posted 2 years ago

“A truly beautiful & elegant funeral sheaf for my mother of subtle pink scented roses and a mix of other flowers & foliage that she loved, peonies , astrantia & rosemary all in perfect condition. Thank you.”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for choosing us to create the sheaf for your mother. We are so glad to hear it was everything you were hoping it would be. Please do let us know if we can help with anything else. Warm wishes, Ciera and the Real Flower Company

Posted 2 years ago

“Every bouquet I've bought from the Real Flower Company has been a big success.”

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Posted 2 years ago

Thanks Diana! We really appreciate the fab feedback. Best wishes, The Real Flower Team

Posted 2 years ago

“There were two side shoots -one with an unopened bud that had been bent off”

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Posted 2 years ago

Diane, We really appreciate this feedback and we'd like to get this sorted for you. Please could you send us photos of your order via email? Our email is info@realflowers.co.uk. Thank you so much, we look forward to hearing from you. Best wishes, The Real Flower Team

Posted 2 years ago

“Beautiful flowers (just like the picture but with great scent), delivered as promised.”

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Posted 2 years ago

Thank you for leaving such a positive review. we really appreciate such kind words. I am happy to hear that you had a pleasant experience ordering from us and that the flowers are being enjoyed! Best wishes, The Real Flower Team

Posted 2 years ago

“Delighted with the flowers I sent to a friend through The Real Flower Company. Never disappoints!”

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Posted 2 years ago

Thank you for sharing this review! I am happy to hear that both you and your friend enjoyed the flowers! The Real Flower team

Posted 2 years ago

“Beautiful flowers delivered efficiently to my daughter to celebrate the birth of her baby son choice of bouquet previously discussed helpfully with everybody, thank you”

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Posted 2 years ago

Stephanie, thank you for letting us be a part of such a special event. We at the Real Flower company hope that both your daughter and grandson are doing well and are in good health. Thank you for sharing these kind words. Best wishes, The Real Flower team

Posted 2 years ago

“The Real Flower Company were fantastic to deal with. I had a bespoke request which they were more than happy to accommodate and delivery was swift and easy. The recipient was very pleased with their gift.”

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Posted 2 years ago

Josh, It was a pleasure to fulfil your bespoke order! I'm so glad that delivery went smoothly and that the recipient enjoyed their gift! Thank you for leaving such a kind review. Best wishes, The Real Flower Team

Posted 2 years ago

“Flowers were not in the best condition when they arrived, particularly since they were the bridal flowers for an occasion the next morning. We re-arranged the bouquet for the ceremony. The response from the company was that the flowers were in reasonable condition from the pictures we sent. We left it at that.”

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Posted 2 years ago

“Beautiful flowers , my father was delighted with them. Great service and lovely wrapping.”

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Posted 2 years ago

Thank you for this review, I am so happy to hear that your father enjoyed the flowers. We really appreciate positive feedback like this. The Real Flower Team

Posted 2 years ago

The Real Flower Company is rated 4.4 based on 1,313 reviews