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The Real Flower Company Reviews

4.4 Rating 1,328 Reviews

83 %

of reviewers recommend The Real Flower Company

Company Reviews

Product Reviews

4.4

Based on 1,328 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful, long-lasting flowers and truly outstanding customer service.”

Helpful Report

(Nationwide) - Posted 2 weeks ago

Dear Susan, Thank you for your wonderful review! We’re so pleased to hear that you loved our beautiful, long-lasting flowers and experienced outstanding customer service. Your satisfaction is our top priority, and it means the world to us that we could provide you with such a positive experience. We look forward to serving you with more gorgeous blooms in the future! Warm regards, The Real Flower Team

Posted 1 week ago

“Beautiful flowers delivered on time and made a great Christmas gift.”

Helpful Report

(Nationwide) - Posted 2 weeks ago

Dear Jacklyn, Thank you for your fantastic review! We’re thrilled to hear that our flowers made a wonderful Christmas gift and arrived right on time. It brings us so much joy to know our arrangements added to your festive celebrations! We look forward to delighting you with more beautiful blooms in the future! Warm regards, The Real Flower Team

Posted 1 week ago

“A beautiful tied arrangment that arrived when expected. It looked and smelled gorgeous and gave great pleasure. Very pleased.”

The Real Flower Company 5 star review on 8th January 2025

Helpful Report

(Nationwide) - Posted 2 weeks ago

Dear Julie, Thank you so much for your lovely review! We're delighted to hear that your tied arrangement brought such joy and enhanced your space with its beauty and fragrance. It's always our aim to deliver delightful experiences, and we're thrilled to know we hit the mark for you. We look forward to creating more beautiful arrangements for you in the future! Warm regards, The Real Flower Team

Posted 2 weeks ago

“I have been ordering flowers from you for many years. I know I can trust that the flowers will be beautiful and fresh and efficiently delivered. Your flowers always give so much pleasure!”

Helpful Report

(Nationwide) - Posted 2 weeks ago

Dear Christine, Thank you so much for your glowing review! We are absolutely delighted to hear that you have been enjoying our flowers for so many years. Your trust in us means everything, and it brings us so much joy to know our blooms continue to delight you and your loved ones. We can't wait to craft more beautiful arrangements for you in the future! Warm regards, The Real Flower Team

Posted 2 weeks ago

“If you want an honest opinion this is it. Impossible to tell whether the flowers were as fresh and well presented as those i sent in August. From the photo they looked rather skimped and tired but I didnt see them It is the recipient you need to ask not the sender.”

Helpful Report

(Nationwide) - Posted 2 weeks ago

Dear Gillian, Thank you for sharing your honest feedback. We truly appreciate your input and understand the importance of the recipient’s experience with the flowers. It’s regrettable that you feel the presentation may not have matched your previous order. Our flowers are chosen with care to ensure freshness and beauty, and we strive to uphold the same standard each time. Your insights are invaluable to us as we work to enhance our service. If there's anything else you’d like to discuss, please don’t hesitate to reach out. Warm regards, The Real Flower Team

Posted 2 weeks ago

“I’m a long-time fan of The Real Flower Company and this year I sent Hatbox Christmas arrangements to my family. My choices were Frosty Morning and Woodland Fresh. Both were absolutely gorgeous and obviously created with great care.”

Helpful Report

(Nationwide) - Posted 2 weeks ago

Dear Toni, Thank you for your wonderful feedback! We're so happy to hear that your Hatbox Christmas arrangements brought joy to your family. It means the world to us to know that our creations resonate with our customers and are crafted with the utmost care. We truly appreciate your long-time support and look forward to helping you again soon! Warm regards, The Real Flower Team

Posted 2 weeks ago

“I ordered a table decoration for Christmas which was delayed on route. They were EXTREMELY helpful and sent another which arrived on time and looked fabulous. Very many thanks. I Was really grateful Fiona”

Helpful Report

(Nationwide) - Posted 2 weeks ago

Dear Fiona, Thank you so much for your wonderful review! We're thrilled to hear that our team was able to assist you and that your table decoration looked fabulous. It’s always our goal to ensure everything arrives beautifully for our customers. Thanks for being so understanding with what we appreciate was an unfortunate situation! Warm regards, The Real Flower Team

Posted 2 weeks ago

“Prompt delivery beautifully packaged ...bouquet and colours beautiful. Having selected 2 (medium) for scent it was little disappointing there wasn't any fragrance which is unusual however visually the bouquet was lovely.”

Helpful Report

(Nationwide) - Posted 2 weeks ago

Dear Sue, Thank you for your kind review! We're thrilled to hear that you loved the prompt delivery and the beautiful packaging of your bouquet. However, we’re sorry to learn that the scent didn’t meet your expectations, as we strive to provide as fragrant as possible blooms with every order. Your feedback really helps us improve for the future. Warm regards, The Real Flower Team

Posted 2 weeks ago

“The flowers were delivered to the wrong address . It was delivered to a hotel instead of the residential address provided and so it was complicated to retrieve the flowers which meant their shelf life at home were rediced”

Helpful Report

(Nationwide) - Posted 2 weeks ago

Dear Frederic, Thank you for your feedback regarding the delivery of your flowers. We sincerely apologise for the third-party courier delivering to the wrong address. We understand how frustrating this can be and are sorry for any inconvenience it caused in retrieving them. Your comments are important to us, and we will look into this matter to ensure it is addressed. If you wish to discuss this further or have any details to share, please contact us at info@realflowers.co.uk. We're here to help. Warm regards, The Real Flower Team

Posted 2 weeks ago

“Great product and very efficient service. I have placed quite a few orders over the last few years and always been very satisfied. My go to.”

Helpful Report

(Nationwide) - Posted 2 weeks ago

Thank you for your fantastic review, Andrew! We’re delighted to hear that you’ve consistently been satisfied with our products and service over the years. Knowing that we are your go-to company truly makes our day! Warm regards, The Real Flower Team

Posted 2 weeks ago

“Whilst 3 Christmas wreaths were long lasting, smelt wonderful and were good in construction, colours in real life were not as vibrant as photography. 1 arrived unteathered in box so shape was damaged/disfigured .”

Helpful Report

(Nationwide) - Posted 2 weeks ago

Dear Sara, Thank you for your feedback regarding your recent experience with our Christmas wreaths. We're delighted to hear that you found them long-lasting and wonderfully scented. However, we sincerely apologise for the issues you encountered with the colour and the shape of one of the wreaths upon arrival. We appreciate your observations as they are vital for us to improve. If you have further details or images to share, please don’t hesitate to reach out to us at info@realflowers.co.uk. We’re here to assist you. Warm regards, The Real Flower Team

Posted 2 weeks ago

“Beautiful flowers and usually order from here but my Christmas delivery was so disappointing. Browning floppy roses this time.”

Helpful Report

(Nationwide) - Posted 3 weeks ago

Dear Olivia, Thank you for taking the time to share your experience with us. We're truly sorry to hear that your Christmas delivery did not meet the high standards we strive for. Your feedback is invaluable in helping us enhance our quality. If you have any further details or images, please feel free to reach out to us at info@realflowers.co.uk. We’d love to look into this matter for you. Warm regards, The Real Flower Team

Posted 2 weeks ago

“Having had Christmas wreaths from you in the past I felt this was a little bit wilted and dried out more quickly than previous ones. I also felt the bow might have been bigger.”

Helpful Report

(Nationwide) - Posted 3 weeks ago

Dear Deborah, Thank you for sharing your thoughts with us. We're sorry to hear that this year's Christmas wreath didn't meet your expectations in terms of freshness and bow size. We truly value your feedback, as it helps us improve our offerings. If you are able to email us on info@realflowers.co.uk with any images you might have, we'd love to take a further look into this. Warm regards, The Real Flower Team

Posted 2 weeks ago

“Fabulous bouquets from a lovely team of florists xx”

Helpful Report

(Nationwide) - Posted 1 month ago

Thank you so much for your fabulous review! We're thrilled to hear that you loved your bouquet and had a great experience with our lovely team of florists. Your support means the world to us! Warm regards, The Real Flower Team

Posted 2 weeks ago

“Ordered and then had a very nice call over quantities. So helpful and Thank you”

Helpful Report

(Nationwide) - Posted 1 month ago

Thank you for your lovely review, Tessa! We're delighted to hear that our team was able to assist you with your order. Your feedback means a lot, and we're here to help whenever you need it! Warm regards, The Real Flower Team

Posted 2 weeks ago

“I sent a bouquet to a friend to thank for a dinner and she was overwhelmed - thankyou Rosebie and co!”

Helpful Report

(Nationwide) - Posted 1 month ago

“Beautiful roses - excellent delivery - solid customer service - the herbs are a wonderful companion to the flowers - - but - - they have become just so expensive now - that sending them is a rare expense indeed - which is such a slame.”

Helpful Report

(Nationwide) - Posted 1 month ago

Thank you for your thoughtful review, Leander. We're so pleased to hear that you enjoyed our beautiful roses and found our delivery and customer service to be excellent. We appreciate your feedback regarding our pricing, and we understand how important it is to keep special gifts accessible. Warm regards, The Real Flower Team

Posted 2 weeks ago

“I ordered a bouquet for the 60th birthday of a friend. She received it early in the day and texted me a photo of the flowers : really beautiful. It was excellent value.”

Helpful Report

(Nationwide) - Posted 1 month ago

Thank you so much for your wonderful review. We’re thrilled to hear that your friend loved her bouquet for her special milestone. It means a lot to us that you found it to be excellent value as well. Warm regards, The Real Flower Team

Posted 1 month ago

“I sent your autumn bouquet to my daughter in law. I want to visit later that week and the flowers were stunning. A great selection and colour combination. She said they were the best flowers she had ever received.”

Helpful Report

(Nationwide) - Posted 1 month ago

Thank you so much for your lovely review, Fiona! We're absolutely thrilled to hear that your daughter-in-law found the autumn bouquet stunning and that it made such an impression. Warm regards, The Real Flower Team

Posted 1 month ago

“Delightful company to work with my order came in time on time I would hardly recommend”

Helpful Report

(Nationwide) - Posted 1 month ago

Thank you so much for your delightful review, Pearl! We're thrilled that you found us a pleasure to work with and appreciate your recommendation. Your support means the world to us! Warm regards, The Real Flower Team

Posted 1 month ago

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The Real Flower Company is rated 4.4 based on 1,328 reviews