The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,361 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,361 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 15th February 2025

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful, long-lasting flowers and truly outstanding customer service.”

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(Nationwide) - Posted 2 months ago

Dear Susan, Thank you for your wonderful review! We’re so pleased to hear that you loved our beautiful, long-lasting flowers and experienced outstanding customer service. Your satisfaction is our top priority, and it means the world to us that we could provide you with such a positive experience. We look forward to serving you with more gorgeous blooms in the future! Warm regards, The Real Flower Team

Posted 2 months ago

“I received my flowers yesterday for Mothers Day's I love them so much never ever have received such nice flowers Thank you Ps Perfect for my new kitchen too!!”

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Posted 3 days ago

“Beautifully scented in-season flowers were delivered promptly to a very appreciative friend. Thank you.”

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(Nationwide) - Posted 5 days ago

“Bought a spring bouquet for a friend in a care home. It was just stunning and very appreciated. The roses lasted for 5 days, the foliage and three delphiniums are still going 7 days later.”

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(Nationwide) - Posted 1 week ago

Hello Anne, Thank you for your amazing 5-star review! We're delighted to hear that the spring bouquet brought joy to your friend and that it was so well received. It’s wonderful to know that the roses lasted for five days and that the other flowers are still thriving. Your support truly means a lot to us! Best wishes, The Real Flower Team

Posted 1 week ago

“Stunning natural beautiful flowers arrived on time !!!”

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(Nationwide) - Posted 1 week ago

Hello Celia, Thank you for your wonderful 5-star review! We're so glad to hear that the stunning natural flowers arrived on time and made an impression. Your support means the world to us! Best wishes, The Real Flower Team

Posted 1 week ago

“Beautiful bunch with lovely colours and unusual extra plants in with the roses. Very expensive !”

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(Nationwide) - Posted 2 weeks ago

Hello Imogen, Thank you for your lovely 4-star review! We're thrilled to hear that you enjoyed the beautiful bouquet and the unique additions alongside the roses. We understand that our floral arrangements are a bit of an investment, but we believe the quality and care we put into our flowers makes it worthwhile. We truly appreciate your feedback and hope to see you again soon! Best wishes, The Real Flower Team

Posted 1 week ago

“Thank you for your email, although having to produce these reviews for almost everything I do drives me mad. However, I gather the flowers you sent to my daughter in law in Cheltenham were, I gather, beautiful and she was delighted to receive them. I got to Cosmo who dealt with this order, in a very convoluted way not necessary to report, but he was totally charming and as a result I shall ask for him when I next have to send flowers to distant realms!!”

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(Nationwide) - Posted 3 weeks ago

Hello Rosie, Thank you for your wonderful 5-star review! We completely understand how the review process can feel a bit overwhelming, but being a small, family run business, we're truly grateful for your feedback. It's fantastic to hear that your daughter-in-law loved the flowers, and we're pleased that Cosmo made such a positive impression during your order. We’ll be sure to pass along your kind words to him! Looking forward to helping you with your next floral order to those distant realms! Best wishes, The Real Flower Team

Posted 1 week ago

“So easy to order online and my niece was thrilled with the narcissi”

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(Nationwide) - Posted 3 weeks ago

Hello Henrietta, Thank you for your fantastic 5-star review! We’re delighted to hear that ordering online was a breeze and that your niece loved the narcissi. Best wishes, The Real Flower Team

Posted 1 week ago

“Yesterday , I placed an order over the phone with The Real Flower Company, and I cannot praise Cosmo in customer services highly enough. The bouquet of roses I ordered is to be placed on my mother’s grave at her forthcoming funeral, making this phone call an emotional experience for me. Cosmo took the time to ensure my order was perfect, demonstrating a level of understanding and patience that is rare to find these days in our increasingly busy world. His warmth and patience turned what could have been a difficult moment into a pleasant experience. Cosmo is a real asset to The Real Flower Company—his outstanding customer service, coupled with his sincere kindness, made all the difference. Thank you, Cosmo, for going above and beyond!”

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Posted 1 month ago

Hello Bridgette, Thank you for your heartfelt 5-star review! We're truly touched to hear how Cosmo was able to make such a difficult moment easier for you. His compassion and dedication to excellent customer service are what we strive for every day. We’re glad that he could help create a positive experience amidst such emotions. Thank you for sharing your experience with us, and we’re here to assist you whenever you need. Best wishes, The Real Flower Team

Posted 1 week ago

“excellent all round”

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