Real Insurance Group Reviews

Name: Real Insurance Group
Address: Millennium House, Sovereign Way, Mansfield, Nottinghamshire
Rating: 4.92

4.9 Rating 306 Reviews

100 %

of reviewers recommend Real Insurance Group

Company Reviews

Metrics

Info

4.9

Based on 306 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Real Insurance Group:

Real Insurance is a specialist business insurance broker. Well established and independent, we have long standing SME business clients spanning a range of sectors including construction, motor trades, security, property and manufacturing.

Working with a number of leading UK insurers, we focus on finding the adequate protection that our clients need, at a fair price.

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Phone:

01623 889530

Email:

info@realinsurance.co.uk

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Anonymous

Anonymous // 01/01/2019

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“We have used this business for many years. I have a retail shop and my husband a garage workshop. They are very helpful would highly recommend to anyone 5 star service⭐️⭐️⭐️⭐️⭐️ I know they are only a phone call away for advice.”

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“always brilliant to deal with, easy to contact and nothing is ever a problem. we have been with real now for several years and would not think of changing.”

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“Great support, good advice and quick responses.”

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“A complete failure to adequately advise of a renewal date in good time, to follow up and make contact, leading to the policy being terminated. I had to cancel a client as the day would not have been covered under Public Liability. Their 'customer service' on this issue was appalling. I have never dealt with such an unprofessional and incompetent insurance supplier.”

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“Did everything that was requested.”

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“Excellent service by friendly helpful staff”

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“Many thanks to all of the staff at Real Insurance. When I made a recent claim against my house insurance Lucy followed up my claim to speed it along. I also have my car insurance with Real and have always found them competitive and all the staff very friendly and helpful. Special thank you to Dawn who looks after it all. Thanks and keep up the good work”

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“Friendly service and knowledgeable staff”

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“Dishonest ill mannered unprofessional operatives who consider it acceptable to make expletive filled verbal attacks on customers, You have to wonder if the positive reviews are genuine, experience suggests they are works of fiction from people who do not exist.”

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“Found me the best deal for my business needs, very easy to deal with and helpful.”

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“Excellent customer support for advice and guidance. Prompt and professional.”

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“Available, clear and quick with responses.”

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“Good price. I've never had to make any claims or amend anything on my contract so hard to give any other assessment.”

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“The staff there met me at a time convenient to me, gave me good advice on what cover I needed for my new business and recommended a suitable policy at a competitive cost”

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“As a new start up company the response we received from Real Insurance Brokers was excellent. Mike, Lucy and the team have been helpful, friendly, very responsive to our questions and concerns and provided us with a competitive quote in a fast turnaround time. Brilliant service, thanks for all your help. Kindest regards Byteback Creative LLP”

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“Great price for cover given/needed second year with company and price stayed the same, highly recommended”

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“Cheapest Public Liability I could find, and very helpful when I made a mistake on the form. The issue was sorted promptly!”

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“Very pleased thanks will be using again!!!”

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“chipsmart are always available to listen to what you need. The office staff are very helpful and always go the extra mile to make sure as a customer you are getting a great service. I have recommended them to many of my colleagues.”

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“No hassle insurance, very good service and help when needed. Swann Graphics”

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Real Insurance Group is rated 4.9 based on 306 reviews