“Had I written this review just after my first purchase I would have awarded 5 stars. The delivery was fast, the product was great (storage container) and the price was good.
The drop in stars is because since then I have been hounded by advertising. Yes, I willingly signed up to the newsletter, expecting a useful email once every few weeks. But in the 48 days since my first order, I have received 24 emails from Rave. This borders on harassment, so now not only will I unsubscribe but they will lose a customer. To make it worse, the tone of advertising emails is dumbed down and childish, as if aimed a 5 year old. We're all adults out here buying coffee!”
Thank you for your honest feedback, and we sincerely apologise for the overwhelming emails and the tone of our communications. We’re glad you were happy with the product and delivery, but we truly regret that your experience was affected by this. If there’s anything we can do to make this right, please feel free to pop us an email at info@ravecoffee.co.uk. We’d love the opportunity to make things right.
“Bought selection of Rave coffee for Christmas a present . Package was very good contacting them was also very prompt. Would definitely recommend and be using again .”
“The coffee I ordered was outstanding, I ordered the signature blend! quick delivery and always comes presented very well which I think is a nice touch. Excited to try the other flavours!”
“Simply perfect….
If you single dose, these awesome little pots will keep your beans in tip top condition. The materials they’ve used have a great feel to them which matches the price bracket. These certainly are in the upper price bracket when it comes to storage jars and there are lots of alternatives on the market however when it’s 6am, mid-winter and still dark outside these pots will make the morning shot more enjoyable by far.”
Thank you for the amazing review! We're so glad to hear the storage pots are keeping your beans in top condition and making your mornings a little brighter. ☕ We appreciate your feedback and are happy to be part of your coffee routine!
“As always the coffee is well packaged and perfect. We buy green beans, and the range is very nice. We had an issue with Royal Mail's handling of the delivery and Rave dealt with it all brilliantly. A great company.”
“I bought the coffee and Aeropress as a present, so can’t yet comment on the coffee, but can say that I was very impressed by the efficiency of Rave and the speed of delivery of the order.
It arrived beautifully packed, and very quickly after the order had been placed.
I am looking forward to our friend opening his present and offering us a cup of freshly brewed coffee.”
“My order got lost in the post and they got a new one out within the hour. Love the fact they have a phone number where I can talk to an actual human being and not just a chat bot like most companies these days. Will definitely use again!”