Thank you for the wonderful feedback! 😊 We're thrilled you appreciate everything from our packaging to the aroma and coffee flavors, along with our delivery times. ☕️📦
Thank you for the great feedback! 😊 We're glad to hear you're pleased with the storage container. It’s fantastic to know it keeps your coffee fresh and looks good too! ☕️✨
“RAVE in general are an awesome company, I was first attracted by the name and packaging and then read in to them and what they stand for and that definitely made the decision for me. They support farmers, they plant trees and are a family business too. Once I felt comfortable purchasing from them I made my way through their coffee bean options starting with the recommended trio and I've been on a flavour/strength journey since. I love that they do limited edition blends to spice things up (you know relationships can become stagnant) I'm obsessed with the darker blends but I'm forever tempted into a bag of medium with the occasional wild card. I'm not going to deny my eye occasionally wonders but I can never go through with it and I'm proud to say RAVE have been my one and only coffee brand. I even visited the coffee shop and got to watch the beans being roasted while enjoying a flat white.
I'm looking forward to what else RAVE can bring to the table.”
Thank you for such a heartfelt and detailed review! 😊 We're thrilled that our name, values, and packaging caught your attention and that our commitment to supporting farmers and sustainability resonates with you. 🌱🌍 It’s wonderful to hear about your flavor journey and how our limited edition blends keep things exciting. ☕️🔥 We’re honored to be your go-to coffee brand and delighted that you enjoyed visiting our coffee shop and watching the roasting process. We can’t wait to share more with you in the future! 🌟
“No.246 coffee beans are very good quality. I usually using the hand-drip method, and the resulting flavour is quite unique. It mainly has a wine-like aroma, along with a delicate fruity acidity. It's definitely worth trying.”
“This was the first time I personally ordered from Rave. I had rave coffee from my work colleagues and really liked the in depth flavour. So I ordered and it arrived beautifully packaged.”
Thank you so much for your wonderful review! 😊 We're thrilled to hear that you enjoyed Rave coffee at work and decided to place an order yourself. ☕️ It's great to know that you found the flavor in-depth and that your package arrived beautifully. 📦 We hope you continue to enjoy our coffee, and we look forward to serving you again! 🌟
“Having just purchased a Sage Barista Pro machine I decided to make sure I used the best coffee available. Although it took the best part of my small bag of "Chatswood Blend" to "dial in", the results were excellent and I always look forward to my next cup.”
Thank you for your review! We're delighted to hear that you're enjoying your new Sage Barista Pro machine with our Chatswood Blend. We understand that dialing in can take some effort, but we're glad to know the results were excellent. Here's to many more cups of great coffee! ☕
“I have been buying Green Beans from you for several years, and that should be complementary alone.
Always good service, always consistent quality of beans. And, so many friends and relatives compliment me on ‘My Coffee’ 😉”
Thank you for being a loyal customer and for your kind words! We’re thrilled to hear that you’ve been enjoying our green beans for several years. Your compliments on our service and consistent quality mean a lot to us. It’s wonderful to know that your friends and relatives love ‘Your Coffee’ too! 😊 And thank you for the photo—it’s great to see☕📸
“Have been with Rave for a while now and the coffe I order is excellent, but am on the verge of finding another supplier. I am repeatedly having issues with the payment system even though my card details are sorted with the site. I have emailed a number of times and had apologies, all very nice and it shouldn't happen etc. this last time was a pain I could do without and was in the middle of something when placing my order, to be told I had to go through all the rigmarole of keying in my card details from start to finish. I complied, had the order confirmed and delivery was prompt etc. bu I emailed again and mentioned I was having the same issue and the emailed response I found amazing and incomprehensible and in fact thought the reply was actually somewhat verging on trade description territory and made no sense.”
Dear Peter,
Thank you for your review and for being a valued customer of Rave. We’re delighted to hear that you enjoy our coffee but are sincerely sorry to hear about the repeated issues you’ve experienced with our payment system.
We understand how frustrating it can be to re-enter your card details, especially when you're in the middle of something important. As mentioned in our previous email correspondence, for security reasons, we do not store any payment information on our website for one-time purchases, which is why your card details are not automatically filled in during checkout.
However, we do store card information for subscriptions to ensure a seamless recurring order process. For one-time purchases, we recommend using alternative payment methods such as ShopPay, PayPal, Google Pay, etc., which allow for quicker checkouts by securely saving your payment information. Additionally, your internet browser may also have the capability to save and auto-fill your card details.
We genuinely appreciate your feedback and apologise for any inconvenience caused. If you need further assistance or have any questions about using these alternative payment methods, please don't hesitate to reach out to us directly.
Thank you for your understanding and continued support.
Best regards,
Sarah
Thank you for your feedback! We're thrilled to hear that you find our decaf coffee to be as close to caffeinated coffee as possible and at a great price. Your satisfaction is our priority, and we're glad to have met your expectations. Enjoy your coffee! ☕✨😊
Thank you so much for your 5-star review and for being a loyal Rave customer since 2021! We're thrilled that you appreciate both our coffee quality and customer service. Your satisfaction means the world to us, and we look forward to continuing to serve you with the best coffee and support possible. Here's to many more great cups ahead! ☕😊
“I have been buying coffee beans from Rave for a number of years now, a while ago I did try another supplier but was very disappointed in the quality. I only ever buy from Rave now, the quality and service are superb and I like the personalised communicantions. I would highly reccommend Rave to anyone who is serious about coffee.”
Thank you so much for your continued loyalty and glowing recommendation! We're thrilled to hear that you've consistently enjoyed the quality and service we strive to provide at Rave. Personalized communication is important to us, and we're delighted it enhances your experience. We look forward to continuing to serve you with the best coffee beans and service possible! ☕
Thank you for your loyalty over the years! We're delighted to hear that you appreciate our consistency and variety. It means a lot to us that you've been enjoying our coffee for so long. Here's to many more great cups ahead! ☕
