“It’s lovely decaf coffee but I’m sorry, it’s not with nearly 3 x the price (with shipping) as Starbucks own bean decaf. Sorryt if that’s controversial. I know you have all the effort and are smaller but cost is important as well as flavour”
Thank you for your honest feedback! We truly appreciate your support and understand that cost is an important factor. We're glad you enjoyed the flavor of the Colombia El Carmen Decaf, and we'll keep your thoughts in mind as we continue to grow and improve. Your feedback is valuable, and we hope to keep delivering great coffee! ☕️
“First things first- the coffee is great.
It was our first order from this company and they did surprise us with the fun packaging and the small manual on different coffee brewing methods. Also a non-branded sticker is a great idea - you can’t always be an advocate for the brand with the first purchase, but you still can enjoy a nice coffee sticker 😉. Will definitely order again.”
“Always fun to read your website. The range keeps growing and I love that you support a wide range of growers and co-ops at a time when diversity and inclusive actions are being conveniently cast aside by some large corporations”
“I have been buying coffee from Rave for some time now and they never fail to disappoint! My usual is the signature blend, but have tried the others they sell and they're always great!”
“Very bad. I received a second 2kg bag just one week after giving them a go, and was automatically billed through my PayPal account. I stopped this at my PP account, and contacted Rave... They replied a week late with bad communication overall. Instead of putting things right in a normal way, they were demanding further info, so they can investigate - in that general direction and form of customer service. It was never resolved and they generally couldn't care less so it would seem. Bizarre.”
Thank you for your review! Sorry to hear that this has been the case. I have sent you an email regarding this as we would love some further information and to make this right.
“I like to order from Rave because they have a great choice plus the coffee is delivered so quickly. Brilliant for me because I always leave it to the last moment before I run out.”
“Very easy to use website. Products arrived quickly and were as described on the website. The quality of the coffee is nice, and I like that you can select which grind size you'd like.”
Thanks for the great feedback! 😊 We're so glad you found our website easy to use and that the coffee and grind options met your expectations. Enjoy your brews!