“Excellent delivery service of freshly ground beans. Espresso blend is excellent . My taste is for a shot of coffee but my wife is adamant all Rave coffee is outstanding as base for capucco or cappuccino.”
Thank you for the great review! We're thrilled to hear you and your wife are enjoying the Espresso Blend, whether for a shot or as the base for cappuccinos. ☕😊 We truly appreciate your feedback and look forward to serving you both again soon!
“Can't comment on the quality of this particular selection of coffee as its a present , however order process simple and arrived within 48 hours. As a regular Rave shopper quality always good and selection great.”
Thank you for your review! We’re glad to hear the ordering process was smooth and that your gift arrived quickly. 🎁☕ As a regular customer, we’re happy you’ve been enjoying our quality and selection. We hope the recipient loves the coffee too! 😊
“Thank you RAVE for pointing me in the right direction when it comes to actually making coffee. That together with the first excellent coffee beans purchased from you has transformed our daily intake. The flavours are wonderfully smooth and chocolately, which easily beats anything that we've had before. Albeit late in life, it's great to find such outstanding coffee and RAVE is now our definite source for coffee beans.”
Thank you so much for the wonderful review! We're thrilled to hear that our coffee and tips have transformed your daily coffee routine. We appreciate your support and look forward to serving you again! 😊
“My first experience with Rave coffee was fantastic, had a slight issue with my order (my fault) reached out to Rave, their team contacted me back very quickly, Teagan came up with a plan and all was sorted very quickly!
Absolute exemplary customer service from Teagan and the team at Rave!!
Thank you 🙏”
Thank you for the amazing review! We're so glad your first experience with Rave was fantastic, and we're thrilled Teagan and the team could sort everything out quickly for you. 😊🙌 We truly appreciate your kind words and look forward to serving you again soon!
“Absolutely our favourite coffee from our favourite coffee people. We’ve now emigrated to Canada and anyone that comes out HAS to bring us RAVE coffee! We originally messed up the delivery address but RAVE were brilliant at solving the problem for us.”
Thank you so much for the lovely review! We're beyond happy to be your favourite coffee, even all the way in Canada! We're also glad we could help sort out the delivery issue for you.☕
“Delicious, freshly roasted coffee. Comes beautifully packaged and with little surprises like how to brew your coffee guide, discounts, little follow up postcards.......these little things all add up and make you feel very appreciated as a customer but also shows the love and devotion running through this company.”
Thank you for the wonderful review! Your kind words mean a lot to us, and we're grateful for your support. Looking forward to serving you again soon! 😊
“I have used Rave for a few years now and love their selection of coffee beans. I have a couple of favourites but I’m always willing to try new ones of which there is a variety.
The delivery service is fantastic and the communication too. Thank you Rave!”
“The coffee quality , level of service, knowledge of origin and processes involved in the production of each product is outstanding. The freshness of the beans is shockingly good , with each cup a taste sensation. I have ordered others products to try and will continue to do so.”
“I purchased the air seal coffee containers and a Christmas coffee beans as a gift so my review is based on a visual only. The containers look really nice and having sets is always useful. I have knocked off one star because I didn't get notification when the parcel was going to be delivered. I missed the postman by 5 minutes at 4-30pm so then had to wait in the following day - a day really drags at this time of year waiting for post!”
Thank you for the feedback! We're glad you liked the containers and coffee beans. 😊 Sorry about the delivery notification mix-up – we totally understand how frustrating that can be! 🚚 If there's anything we can do to help, just let us know!
“Had I written this review just after my first purchase I would have awarded 5 stars. The delivery was fast, the product was great (storage container) and the price was good.
The drop in stars is because since then I have been hounded by advertising. Yes, I willingly signed up to the newsletter, expecting a useful email once every few weeks. But in the 48 days since my first order, I have received 24 emails from Rave. This borders on harassment, so now not only will I unsubscribe but they will lose a customer. To make it worse, the tone of advertising emails is dumbed down and childish, as if aimed a 5 year old. We're all adults out here buying coffee!”
Thank you for your honest feedback, and we sincerely apologise for the overwhelming emails and the tone of our communications. We’re glad you were happy with the product and delivery, but we truly regret that your experience was affected by this. If there’s anything we can do to make this right, please feel free to pop us an email at info@ravecoffee.co.uk. We’d love the opportunity to make things right.
