Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,903 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,903 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good. Item arrived quickly. Very pleased”

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Posted 1 month ago

“Very happy with online services”

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Posted 2 months ago

“Great price. Well-packaged. Decent delivery for time of year”

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Posted 3 months ago

“Ordered several items which arrived as expected There was a previously unforeseen mix up with my order which Kev and his staff rectified in a timely professional and friendly manner”

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Posted 9 months ago

“The order seemed smooth, the communication was accurate: and so was the Couriers. HOWEVER; I had to wait 18 days for a 30 cm Gibraltar Rack pipe, which I needed quickly (& could gave got from Thomann in Germany in under 12 days- which would have been worth it to me so ) I can say they delivered- I got my item well packaged -but far too late for my gig. They kept their word & maybe the delay was down to other suppliers or whatever. I think they are reliable but perhaps it is best to not assume orders will be with you in just over a week. I would contact them if you even suspect a delay or an item is advertised but not in store.”

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Posted 9 months ago

“Item arrived ok, delivery could’ve been quicker though.”

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Posted 10 months ago

“Having happily ordered from R & D on many occasions I was disappointed that although I was aware from the website that the item wasn't in stock my order took over 3 weeks to arrive with no communication from R & D. I could have ordered from their competitor and received within 4 days. Will have to seriously consider on any further purchases”

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Posted 11 months ago

“Good selection, great products, helpful service. Slight delay in shipping due to low stocks of unusual items - best to allow a bit more time if your order is out of the ordinary!”

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Posted 1 year ago

“Happy with the price and online ordering service for a Drum Dial altho delivery was a bit slow as prediction was around five days - ordered on the 11th January received on the 22nd. Presumably a mix of delays from the supplier and the courier.”

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Posted 1 year ago

“Really helpful and pleasant customer service.”

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Posted 1 year ago

“Quick delivery and well packaged”

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Posted 1 year ago

“Seems good,had to wait a few days,so order in time but yeah ok”

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Posted 1 year ago

“Website did not seem to say what type of stands the rubber feet I ordered were intended for. I hoped that they would be for a folding music stand but in fact they are too large for that. It would be helpful if dimensions were included on the website. Perhaps I will have to return these?”

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Posted 1 year ago

“Received ludwig masters drum head packed well with no damage will use R&R again.”

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Posted 1 year ago

“Great service, shipping costs a bit high, otherwise good to deal with.”

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Posted 1 year ago

“Great service, price and communication. The only thing I'd say is to not rely on the box the head came in, to protect it in transit.”

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Posted 1 year ago

“Great Drum Store And pleased with service except onreceny order taking 6 weeks to Deliver However The Web site said item in Stock or max 14 days And was awaiting Delivery from Germany. If required urgently check in stock. Thanks ti Martin on chasing order & Delivered Also how come I was charged for shipping from eu”

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Posted 1 year ago

“Hi, Could have done with an email to confirm my order was placed. Waiting in the dark for delivery time and date. David”

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Posted 1 year ago

“Drum heads arrived quickly and were of a good price.”

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Posted 1 year ago

“Head arrived safely but with a delay in delivery! Great product regardless! Many thanks.”

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Posted 2 years ago

Rattle and Drum is rated 4.9 based on 3,903 reviews