Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,900 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,900 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. Product as advertised.”

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Posted 3 years ago

“Great customer service, fast delivery and massive choice of products”

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Posted 3 years ago

“Prompt delivery and guitar case as described. great service”

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Posted 3 years ago

“Good service with good communications about order.”

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Posted 3 years ago

“Competative price, great range of products, love the drumsticks. Dropped one star for really high delivery costs, it is next day but was still about the most expensive i have seen. That being said i would use again, great service.”

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Posted 3 years ago

“They sent exactly what they said they would and they sent it very quickly. ;oD”

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Posted 3 years ago

“Great service. Contacted immediately about order. Great to support a local business”

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Posted 3 years ago

“Absolutely wonderful thank you. Impeccable quality”

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Posted 3 years ago

“fast delivery of replacement Resonator strings as requested.”

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Posted 3 years ago

“Arrived as expected”

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Posted 3 years ago

“There was a delay in delivery that was actioned after i contacted them. They confirmed an issue at their end and apologised.”

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Posted 3 years ago

“Great service, highly recommend using them 👍👍🏽”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Good price and fast shipment. Great to have visibility onoine of the second hand gear.”

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Posted 3 years ago

“Used Rattle and Drum for an emergency replacement part for my favourite kick pedal. It arrived on time, perfect”

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Posted 3 years ago

“Great quality used foot-pedal, as new. Great customer service too”

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Posted 3 years ago

“An easy purchase and I was kept informed along the way.”

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Posted 3 years ago

“Super efficient service, quality product 🙂”

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Posted 3 years ago

“Fast delivery, well packaged, good product.”

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Posted 3 years ago

“I still haven't received my items. It's been going on too long”

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Posted 3 years ago

Hi Dariusz, I completely understand that it's frustrating when things don't go to plan, but as stated in our emails: You purchased the item late Friday last week, we posted in on Monday (the first possible opportunity,) the earliest it would have arrived is Wednesday. You emailed to say it hadn't arrived this Friday, it's is a little late but, considering the Royal Mail are still struggling with staffing levels and high demand, I don't think it unreasonable to wait and see if it turns up after the weekend. If it doesn't we will then sort someting out. I don't think it's fair or reasonable to publicly complain and write a negative review when we have done our bit quickly and responded to all you emails in good faith. At no point have we ignored you or refused to help you. Regards Martin

Posted 3 years ago

Rattle and Drum is rated 4.9 based on 3,900 reviews