Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,902 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,902 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought drums debut and grade 1 e books and music. The books are great well explained especially for beginners, with some great tunes for all tastes.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Thank you good price”

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Posted 5 years ago

“Great people to deal with, quick service and delivery. Quality”

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Posted 5 years ago

“I recently bought a cajon online with Rattle and Drum. It took 15 days to be delivered instead of the two or three specified. I was not informed of any of the problems Rattle and Drum were experiencing with the delivery company. I had to phone them a number of times. At the end the cajon did not arrive on time for my son's birthday. Utterly disappointed”

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Posted 5 years ago

It is rare that we get negative reviews, it even less common for them to be justified but on this occasion our customer was let down by us. We did have a genuine issue with our 3rd party warehouse and this turned an advertised 4 to 5 delivery as advertised into over 10 working days. While we were unable to influence this we could have certainly done more to communicate the error. We are truly sorry for the inconvenience caused. Kind Regard. Martin

Posted 5 years ago

“Always great service and prices from Rattle & Drum along with fast delivery which makes them, for me, a go to dealer. Highly Recommended!!”

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Posted 5 years ago

“I've used R&D a few times now, usually for bits and pieces for my drums. Always good prices, and really good service. Happy to recommend.”

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Posted 5 years ago

“Very very helpful and excellent service.”

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Posted 5 years ago

“Bang on you guys are the Rattle to my drums”

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Posted 5 years ago

“Reliable, competitive and brilliant service as always! Thanks guys!”

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Posted 5 years ago

“Always a great service with excellent knowledge and great recommendations. These guys really look after their customers! Can't fault them! Ryan”

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Posted 5 years ago

“Excellent advice and service. I highly recommend this shop :)”

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Posted 5 years ago

“Great! Thanks”

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Posted 5 years ago

“Brilliant product and service. Genuine spare parts.👍”

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Posted 5 years ago

“Great Drum department and very helpful.”

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Posted 5 years ago

“Great place no matter what your instrument and good staff to talk to 👍”

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Posted 5 years ago

“I've purchased many items from Rattle and Drum usually dealing with Martin, Kev or Ben and always found them very helpful . You always get a great customer service I'd highly recommend them to anyone.”

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Posted 5 years ago

“All ways A Great Service & Quick Delivery 👍”

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Posted 5 years ago

“Everything ordered is always delivered on time ,great drum equipment with loads variety of different parts . I highly recommend this company”

Rattle and Drum 5 star review on 8th October 2019

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Posted 5 years ago

“Always very friendly and make sure you have the help needed.”

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Posted 5 years ago

Rattle and Drum is rated 4.9 based on 3,902 reviews