Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,883 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,883 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Slight delay with one item but was kept informed. Will definitely shop here again.”

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Posted 2 years ago

“Excellent customer service and top quality product. Great to deal with. A+”

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Posted 2 years ago

“Got my curved rack bar, very pleased, courier delivered it to wrong address and it was signed for by someone I don't know, not so good, however he saw my son and gave him the package, so got it eventually, your service is fine but wouldn't recommend DHL”

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Posted 2 years ago

“Quick and easy online delivery!”

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Posted 2 years ago

“Arrived quickly. New 8" Remo reso heads.”

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Posted 2 years ago

“Extremely helpful staff with up to date information on my order ..will definitely use again without hesitation”

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Posted 2 years ago

“Ordered Vick Firth AJ2 drum sticks and Pro Mark 5A oak sticks…. Had a short notice music event and needed some extra sticks…. All arrived on time…. Very good, helpful and knowledgeable service…. Thank you ….”

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Posted 2 years ago

“Very good service enthusiasm for what your doing is what I like the best yes you sell stuff but you also enjoy getting people to the right products”

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Posted 2 years ago

“Very disappointed with this order. I ordered a Genera HD Dry snare head (2 ply) but a 1 ply Genera was supplied. As I was in a hurry to fit the head, unfortunately I did not notice the mistake until afterwards.”

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Posted 2 years ago

“Excellent service every time. Good prices and knowledgeable staff.”

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Posted 2 years ago

“Always a speedy and efficient service with Rattle and Drum - that's why I always check their website first whenever I need something percussion realated.”

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Posted 2 years ago

“Good price, good products and not too bad on delivery.”

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Posted 2 years ago

“No problem with the service, but the oil I purchased (Nomad Tune It Oil) is expensive for the amount you get, this is not a criticism of Rattle and Drum as they were competitive but never the less the price for the drop of oil supplied is expensive. Also, the tracking system is so out of date, you have to download an app then it's not easy to use, I think I would use this company again but there is room for improvement.”

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Posted 2 years ago

“Bought a pre owned Ayotte snare a week ago to go with my Ayotte kit, and a new case was thrown in for free. Snare was in excellent condition and has already been gigged and is, as I was hoping, excellent. Was good to get info on the history of the snare as well. Excellent service.”

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Posted 2 years ago

“Good stock that you can see the level of before ordering which is brilliant. Sensible postage costs and good delivery time. Well done!”

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Posted 2 years ago

“Excellent friendly service,very knowledgable staff.Will recommend for sure.”

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Posted 2 years ago

“Brilliant. Ordered a drum kit that was dispatched very quickly. Arrived without floor Tom legs but, after a brief phone call, a very genuine staff member apologetically got them on a ne t day shipment. Thanks!”

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Posted 2 years ago

“Excellent in every way.”

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Posted 2 years ago

“String arrived very quickly, no problems”

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Posted 2 years ago

“Very nice people to deal with. Fantastic range of instruments. Well priced and good delivery service.”

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Posted 2 years ago

Rattle and Drum is rated 4.9 based on 3,883 reviews