Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,887 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, great gear excellent service. Thank you!”

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Posted 4 years ago

“Worldwide supply issues prevented my order being fulfilled, but these people were easy to contact and honest. I'd order from them again.”

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Posted 4 years ago

“Top notch! Very informed and helpful staff, always a pleasure with them!”

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Posted 4 years ago

“Quick response to email enquiry, friendly service and more than happy to help with all the questions I had. Showed me everything I needed to know as a beginner and advised me with their knowledge as guitarists.”

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Posted 4 years ago

“All excellent so far, have yet to actually open the box.”

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Posted 4 years ago

“Great product arrived very quickly as promised!”

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Posted 4 years ago

“Prompt and friendly service, helpful if advice or info is needed and sensible pricing.”

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Posted 4 years ago

“I have been going to Rattle & Drum in Derby for many years and I always find the staff very friendly, helpful and have exceptional customer service skills. On this occasion I dealt with Ben, who helped me with a trade in and the purchase of some Drum Workshop items. Ben was very helpful, friendly and polite and ordered me exactly what I was looking for. Rattle and Drums pricing is always very good and competitive and they will always help if you may have seen an item cheaper elsewhere . I cannot recommend this store enough .....why go anywhere else, they’ve got it all- Thanks to Martin and all the staff at Rattle and Drum.”

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Posted 4 years ago

“Easy to order, quick dispatch, product exactly as described. Good stuff!”

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Posted 4 years ago

“Efficient service, great level of support regarding preferred buy option - highly recommended.”

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Posted 4 years ago

“Amazing shop. Couldn’t get my item anywhere else. 5 stars :)”

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Posted 4 years ago

“Quick delivery especially considering it's the week before xmas, product looks good quality although it's a present so havent opened or used myself.”

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Posted 4 years ago

“Very helpful. Excellent customer service”

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Posted 4 years ago

“Excellent service as always”

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Posted 4 years ago

“Good price, timely delivery with updates. Product to spec. Thanks”

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Posted 4 years ago

“I found the service to be very efficient, and Ben was very helpful and polite”

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Posted 4 years ago

“Excellent service. Very easy and straightforward to use. Thanks”

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Posted 4 years ago

“All good! Pre-sales information, support and product knowledge were all excellent. Special thanks to Ben for going that extra mile. I have been a R&D customer for several years and they always deliver friendly and excellent service.”

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Posted 4 years ago

“It's a Christmas present so will have to wait for the response from my grandson.”

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Posted 4 years ago

“Had several items from rattle and drum, never failed to deliver, 1st class, thank you”

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Posted 4 years ago

Rattle and Drum is rated 4.9 based on 3,887 reviews