Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,883 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,883 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and good prices on the new cymbals, all delivered in good time.”

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Posted 2 years ago

“Delivered in less than three days from order excellent service many thanks 😊”

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Posted 2 years ago

“I needed to widen my drum rack and called rattle & drums for advice.Very helpful, excellent service 5 star + Many thanks.”

Rattle and Drum 5 star review on 27th May 2022

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Posted 2 years ago

“Speedy delivery. Thank you.”

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Posted 2 years ago

“Items I bought were very competitively priced and delivered very quickly! Very impressed!”

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Posted 2 years ago

“Only a small order but it was very promptly dispatched and packaged so that it could be delivered through the letterbox. Great service”

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Posted 2 years ago

“Instruments very good quality.”

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Posted 2 years ago

“Superfantasticllybrilliant”

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Posted 2 years ago

“Good service .”

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Posted 2 years ago

“Really thin t shirt material, very disappointed. Looks like a knock off copy, was wholly dissatisfied with the service - turned up a week and half late as well.”

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Posted 2 years ago

Many thanks for your feedback, I'm sorry to hear that you are not satisfied with the shirt, I can assure you that we only source these from the manufacturer though, so if you're not happy with the quality it's definitely not because they're 'knock offs' but because the manufacturers are not using particularly good material. In terms of the lead time though, this was advertised as a 14 day delivery time as they are sent from the manufacturers warehouse to us, this was very clearly stated on the product page.

Posted 2 years ago

“Very helpful in sorting my requirements out of what I needed. Although you could not meet my deadline on 1 item a full refund was given without any problem. Thank you”

Rattle and Drum 5 star review on 20th May 2022

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Posted 2 years ago

“Perfect company to deal with. Very helpful and understanding. I accidentally bought the incorrect item online. They couldn't have been any more helpful with pointing me in the right direction, and sorting out the correct musical instrument for me, at the correct price. Can't recommend them enough. Barrie Fay”

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Posted 2 years ago

“Recently ordered a few accessories (drum head and reinforcement O's) but based on the superb prices, quick delivery and amazing customer service, Rattle & Drum will be top of my list for other purchases.”

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Posted 2 years ago

“Great customer service and people who knows what they are selling. Proper musicians who ran this shop are great at looking after their customers. Recommended!”

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Posted 2 years ago

“Great and friendly service - Recommended!!”

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Posted 2 years ago

“Thank you for my order , arrived before estimated date . Very pleased Thank you.”

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Posted 2 years ago

“Quick costumer service response and delivery.”

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Posted 2 years ago

“Friendly, helpful & competitively priced 👌🏻”

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Posted 2 years ago

“Pleasant to do business with good quality drums skins will be purchasing from this company again”

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Posted 2 years ago

“Quick efficient..”

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Posted 2 years ago

Rattle and Drum is rated 4.9 based on 3,883 reviews