Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,882 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,882 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always prompt and efficient service from Rattle and Drum - thanks, guys!”

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Posted 2 years ago

“I telephoned to inquire about a Mapex drum kit. A very helpful employee discussed the options of buying the kit offering different drum size options. I particularly wanted a 20 inch bass drum. After a discussion on drum sizes and finishes. Once I had decided on the make of drum kit I wanted , the sizes and finish I asked about the Klarna payment options. This is something I never considered doing before. But reading the the payment plan options it was Clear that I could spend the payments over the next 6 months. Filled the paperwork that was easy . I was approved for the payment plan within seconds. So now I have a fantastic Mapex armory kit in emerald green finish with a 20 inch bass drum and have payments over 6 months. Thanks for your great service Rattle & Drum. Will be back soon. Phil.”

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Posted 2 years ago

“Great service! Loving my Zildjian reflexx pad already”

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Posted 2 years ago

“Took much longer than expected to arrive. Would have been good if delivery times had been clearer to manage expectations.”

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Posted 2 years ago

“Ordered some drum sticks, which it transpired they didn't have in stock. Got a phone call almost straight away about other options, ended up chatting about durability and trying something different - Promark Firegrains - which after a few gigs are feeling great. Always use independent drum retailers over Amazon etc, it's far better to talk to real people and support dedicated music retailers.”

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Posted 2 years ago

“Very smooth transaction, all good”

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Posted 2 years ago

“Very fast efficient service to Northern Ireland..thanks Again.”

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Posted 2 years ago

“Really nice to see sensible delivery charges for small items. Quick dispatch as well. Look forward to ordering from you again.”

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Posted 2 years ago

“Ordered the drum kit , payment processed quickly and delivered within 48 hours. Very impressive service.”

Rattle and Drum 5 star review on 13th November 2022

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Posted 2 years ago

“Excellent service & quick shipping!”

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Posted 2 years ago

“Took my Grandson to buy a cymbal for his birthday. Great service, patient and knowledgeable. Lots of choices. Thank you Ed for being so efficient and kind.”

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Posted 2 years ago

“Ordered a cable, it arrived, fab!”

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Posted 2 years ago

“Always great service and advice. Experienced team and they always go above and beyond to provide appropriate support”

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Posted 2 years ago

“I dealt with Martin at Rattle & Drum, who was fantastic in helping me get the products I required. Martin kept me updated with the progress of my orders and very kindly phoned me when the items arrived. I would highly rate the service Rattle and drum provide. They are always friendly, polite, knowledgeable and professional and always up for doing a deal. First class service in every way.”

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Posted 2 years ago

“Happy to find a UK supplier carrying a genuine spare for a Gear4 Music drum pedal. Arrived in a couple of days using standard delivery.”

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Posted 2 years ago

“My purchase arrived quickly. All happy.”

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Posted 2 years ago

“Swift order and dispatch with a good delivery time.”

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Posted 2 years ago

“Fab service”

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Posted 2 years ago

“Great prices on items which were securely packed. Delivered within time frame stated”

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Posted 2 years ago

“Great advice, went out of their way to be helpful. Highly recommended.”

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Posted 2 years ago

Rattle and Drum is rated 4.9 based on 3,882 reviews