Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,887 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

Write Your review

Tell us how Rattle and Drum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful, went above and beyond to help during the lockdown. I'll definitely be using these guys again.”

Helpful Report

Posted 4 years ago

“Always get a prompt service and have a good range of drum parts”

Helpful Report

Posted 4 years ago

“My first order was easy to do and I received it by Royal Mail promptly. I did open an account but the members first order discount failed. Even so I will order a larger item and just enquire about the discount, all in all I do rate the company and will continue to use them.”

Helpful Report

Posted 4 years ago

“Great item & price - fast delivery Regards............................. Pete”

Helpful Report

Posted 4 years ago

“Brilliant service, they went the extra mile to get me a superb dw drum kit and they honoured a previous price. They were amazing. Especially Martin.”

Helpful Report

Posted 4 years ago

“Friendly and knowledgeable staff, purchase arrived on time, thanks guys, very happy.”

Helpful Report

Posted 4 years ago

“Great customer service and the delivery was super fast. What else can you ask for?”

Helpful Report

Posted 4 years ago

“Rattle and Drum are a very good music store, their customer support team are excellent and reply to your messages within an hour. I would definitely use Rattle and Drum again!”

Helpful Report

Posted 4 years ago

“I have used Rattle and Drum for a number of years both in store and online. Never had an issue, staff are always helpful and they have a good range of equipment at sensible prices.”

Helpful Report

Posted 4 years ago

“Item priced competitively, order progress emails timely, and item arrived as stated. Happy to recommend Rattle and Drum.”

Helpful Report

Posted 4 years ago

“Excellent service and seriously fast delivery! Thank you”

Helpful Report

Posted 4 years ago

“Quick and efficient”

Helpful Report

Posted 4 years ago

“Ben was extremely helpful in emailing me some options and advice for a new set of hardware, and although the shop is closed, I still felt like a valued customer. I will definitely be making a purchase once I can get into the shop to try out some of the ranges. Excellent service and attention at all times.”

Helpful Report

Posted 4 years ago

“Excellent service in difficult times due to the shop being closed for the COVID-19 pandemic.”

Helpful Report

Posted 4 years ago

“Ben was very helpful Roland electric kit is excellent”

Helpful Report

Posted 4 years ago

“Fabulous service and pricing as always. Martin and Kev very friendly and helpful and really pulled out the stops to get me my Roland Drum Monitor. I would highly recommend Martin, Kevin and their team for all your drumming needs. Thank you all very Much.”

Helpful Report

Posted 4 years ago

“Great customer service”

Helpful Report

Posted 4 years ago

“quick, easy, no nonsense.”

Helpful Report

Posted 4 years ago

“Brilliant shop. Brilliant staff. Bought two guitars off them. Just great.”

Helpful Report

Posted 4 years ago

“Rattle and Drum was recommended to us by our son's drum teacher, when we needed a drum mat for the conservatory. As he suggested - quick service and quality product. Thank you!”

Helpful Report

Posted 4 years ago

Rattle and Drum is rated 4.9 based on 3,887 reviews