Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,899 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,899 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, arrived in good time.”

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Posted 2 years ago

“Good experience with the guys... Bought an acoustic Baritone which at first they told me was seized on the delivery and I finally got a (supposed) new item the week after. All in all, happy ending...”

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Posted 2 years ago

“Working professional. Have ordered various items at various times. Pricing/service/delivery/query response have all and always been good. Happy to recommend.”

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Posted 2 years ago

“Good honest service”

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Posted 2 years ago

“I've used them many times. They're on my list of preferred suppliers. for qualy, delivery speed and excellent pricing.”

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Posted 2 years ago

“Excellent products and great guys in the store! Make your eay there for excellent,friendly advice and top end products!”

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Posted 2 years ago

“Great service, fast despatch. Perfect.”

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Posted 2 years ago

“quick delivery - good quality frame drum for beginners”

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Posted 2 years ago

“Great prices and fantastic customer support; they really go the extra mile.”

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Posted 2 years ago

“Used cymbal arrived on time and as described, absolutely no problem”

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Posted 2 years ago

“Excellent experience. Really helpful staff and knowledgeable about products”

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Posted 2 years ago

“No problem with the instrument. Advice was given at the time of purchase/collection.”

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Posted 2 years ago

“I bought some drum accessories from Rattle & Drum. I had great communications and was able to track my two orders using SHOP. Very easy transaction, I got what I ordered really quickly, what’s not to like 👍”

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Posted 2 years ago

“Visited The Store last week of March 22.. The store was having a move round However from my Call the previous Day to Kevin to Hold Paiste cymbal for me The service was excellent Time to try and completed sale .During visit explained to Kevin re Pro mark sticks using on which he contacted while there the supplier on which agreed to send a pair close to ones used . Delivered the following week along with another Cymbal i purchased and delivered to me. Great service and Staff Give them a call excellent range for all Drummers and great Cymbal Room Good Luck see you Soon Rob Starkey ....”

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Posted 2 years ago

“Fantastic customer service !! Highly recommend ...”

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Posted 2 years ago

“Great service and quick delivery.”

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Posted 2 years ago

“Great value, fast despatch and easy to use website. A1”

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Posted 2 years ago

“I purchased the item on the understanding it would be picked and sent, almost one week later and one day before I went on Holliday I received an email telling me it had been posted the next day I left for my Holliday, did it arrive, I don’t know !”

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Posted 2 years ago

I'm so sorry this item didn't arrive on time before you left for holiday. We do sell quite a few accessory items that are sourced from supplier warehouses, this item did have a 14 working day lead time on it at the time of order. We did fulfil the order well within this time but will always accept that, while we do try and make the delivery time very clear, it can be missed. Kind regards. R&D

Posted 2 years ago

“They actually know what they're talking about. Unusual in this day and age.”

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Posted 2 years ago

“This guitar was purchased online and was ready to collect by the time I had finished eating my lunch, so It was a quick dash to the shop to pick It up, the guitar was on the counter out of Its box ready for me to check over & make sure It was what I wanted, the guitar Itself was not needing a setup It was perfect as It was, I was not expecting that It was explained to me that the 1st setup was included In the deal at no extra cost.”

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Posted 2 years ago

Rattle and Drum is rated 4.9 based on 3,899 reviews