Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,890 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,890 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guitar I bought was a preowned but was immaculate and delivered within a couple of days. Fast, friendly service and what a bargain! Thank you very much Rattle and Drum Team. Best Wishes, Brian”

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Posted 9 years ago

“Delivery was very speedy and product was exactly what I was looking for! Great doing business!!”

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Posted 9 years ago

“I recently bought a pack of guitar strings. I paid for 2-3 days delivery, the strings took 6 days to get to my house, it was very frustrating. But eventually they arrived and the condition of the item were good. But overall not very good service.”

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Posted 9 years ago

Very sorry to hear you were unhappy with the delivery time and disappointed that you feel this reflects badly on on our level of service. Unfortunately any order placed late on a Friday afternoon/evening after the shipping cut-off is always going to take the longest number of days to arrive. The order was processed in good time and our standard shipping service takes 2-3 days as quoted but obviously the weekend does cause a delay in this.

Posted 9 years ago

“Good service, good price, quick delivery. Thanks”

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Posted 9 years ago

“i order the Mikkey Dee Motorhead drumsticks and they were like i imegen they will be !!!”

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Posted 9 years ago

“What I wanted, good price. Speedy delivery.”

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Posted 9 years ago

“Excellent service, prompt delivery, product excellent and very good price”

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Posted 9 years ago

“Very quick service, wouldn't hesitate to use them again.”

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Posted 9 years ago

“fast”

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Posted 9 years ago

“The product arrived in perfect condition and the estimated time.”

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Posted 9 years ago

“Bought a Fender Guitar Strap and delivery was prompt and product is very good quality. Many thanks for good service.”

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Posted 9 years ago

“My experience with Rattle and Drum was very good, everything was updated via email and the whole process was simple and pleasing, the prices were also excellent! Definitely will be buying from them again.”

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Posted 9 years ago

“Great pickup, great service, quick delivery. Best price anywhere on the web.”

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Posted 9 years ago

“Rattle & Drum Music are a fantastic company, I always use them for my drum sticks (as much as I am trying for an endorsement to save me many pounds!). They are always the cheapest, arrives fast every time and safely too. I have made purchases directly through them and on eBay, always so helpful and it is plainly obvious that their customers are very important to them. Right way to be, I mean I 'only' use these guys for my sticks, nuff said!! Maybe one day Rattle & Drum can sponsor me and I will tell everyone to go to them, even though its a no brainer! Hey it's my 30th birthday today guys, why not make it now?! hehe Excellent company, buy from them they are the best out there! Nick”

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Posted 9 years ago

“Paiste cymbal cleaner delivered before time stipulated :) Excellent service........cheers all.”

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Posted 9 years ago

“Great guys, lots of info, great selection, fastest delivery!”

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Posted 9 years ago

“5 Star excellences for items prices and delivery, highly recommended.”

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Posted 9 years ago

“Goods received as expected.”

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Posted 9 years ago

“Great value and quick delivery couldn't ask for anything better Thanks”

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Posted 9 years ago

“The price was good, the delivery was exceptional and fast. The cymbal was a present and I'm told that it's brilliant!”

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Posted 9 years ago

Rattle and Drum is rated 4.9 based on 3,890 reviews