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Rattle and Drum Reviews

4.9 Rating 3,886 Reviews
98 %
of reviewers recommend Rattle and Drum
4.9
Based on 3,886 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Rattle and Drum Reviews

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

Write Your review

Anonymous
Anonymous  // 01/01/2019
I had a Zildjian 16” K Custom cymbal which although is brilliant, sadly didn’t meet my needs for sustain and power when playing live. I emailed Rattle and Drum asking if they had the same cymbal but in a 19”. Martin from Rattle & Drum came back to me very quickly to tell me that they had got the cymbal in a 19” and gave me a very fair price offer for my cymbal to trade for the new one. The price for the cymbal I was buying was a great price compared to some other retailers. Rattle and Drum’s pricing is always good and they are always happy to do a deal. I went into Rattle & Drum the very next day, Martin took my cymbal from me and had my new one ready. As usual Martin was very friendly, helpful and polite ....a quick transaction and I was out of the door with my new shiny cymbal. I was rehearsing the following night with the band I play in and the cymbal sounded amazing and completely satisfies my needs. Yes I could have sold my cymbal and possibly got £10-£20 more, but how long would that have taken? How many time wasters/ tyre kickers would I have to have dealt with? What would the selling/ payment fees have cost? etc......this was an easy and quick process. Thank you as always to Martin, Kev and the wonderful team at Rattle & Drum, Derby.
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Posted 2 years ago
Easy to navigate website. I'd placed an order but then later decided I needed an extra item. Called them to see if it was too late to add it to the order. No problem. Very courteous customer service. Items arrived within a couple of days.
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Posted 2 years ago
Excellent customer service and knowledge. Honest and generous in their time.
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Posted 2 years ago
Ordered some used hi hat cymbals with the help of Woody from Rattle and Drum. A simple and straight forward ordering and payment process. My items arrived quickly and very well packaged to protect against damage and communication regarding the status of my delivery was great. In terms of the condition of the used cymbals, they were exactly as described. It was refreshing to see an in depth description of the item as most other businesses online selling used drum equipment I've found spend more time typing disclaimers rather than describing the things they're selling! 🤷🏻‍♂️ 5* for Rattle and drum and would definitely buy from them again.
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Posted 2 years ago
Very quick delivery and product just as described.
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Posted 2 years ago
Quick to ship! Thanks!!!
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Posted 2 years ago
Simple ordering process, goods arrived promptly, well packaged and as described. Very pleased.
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Posted 2 years ago
Good service. Product as advertised.
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Posted 2 years ago
Great customer service, fast delivery and massive choice of products
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Posted 2 years ago
Prompt delivery and guitar case as described. great service
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Posted 2 years ago
Good service with good communications about order.
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Posted 2 years ago
Competative price, great range of products, love the drumsticks. Dropped one star for really high delivery costs, it is next day but was still about the most expensive i have seen. That being said i would use again, great service.
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Posted 2 years ago
They sent exactly what they said they would and they sent it very quickly. ;oD
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Posted 2 years ago
Great service. Contacted immediately about order. Great to support a local business
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Posted 2 years ago
Absolutely wonderful thank you. Impeccable quality
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Posted 2 years ago
fast delivery of replacement Resonator strings as requested.
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Posted 2 years ago
Arrived as expected
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Posted 2 years ago
There was a delay in delivery that was actioned after i contacted them. They confirmed an issue at their end and apologised.
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Posted 2 years ago
Great service, highly recommend using them 👍👍🏽
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Posted 2 years ago
Great service
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Posted 2 years ago
Rattle and Drum is rated 4.9 based on 3,886 reviews