Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,888 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,888 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

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“Good communication, good price, prompt delivery.”

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Posted 7 years ago

“Really quick turnaround time from placing order to item arriving. Excellent service, will deinitely use again.”

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Posted 7 years ago

“Good price and customer service”

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Posted 7 years ago

“not only did i get my order on time got a surprise free gift. many thanks R&D”

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Posted 7 years ago

“Always a great service, good choice of gear”

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Posted 7 years ago

“Just what I wanted. Thanks.”

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Posted 7 years ago

“Thank you for a good and efficient service very pleased”

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Posted 7 years ago

“I was pleased with the speedy delivery of my item, which was exactly what I required”

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Posted 7 years ago

“Always friendly and with good advice. Very good range in store and will get what you need if they haven't got it”

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Posted 7 years ago

“Quick delivery which I am very happy about. When the drum head arrived however, there was no extra packaging around the box, so the box got quite damaged in transit, which In turn seems to have damaged the drum head (snare side) so a fragile head anyway. Although saying that, I will be shopping here again.”

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Posted 7 years ago

Hi, so sorry to hear that your head was damaged in transit. Clearly it should have been in another box. I'm happy to replace it for you. Just contact the store and let us know your order number and we'll sort the right size.

Posted 7 years ago

“Originally they sent me the wrong items (which were very similar). A couple of emails sorted problem.I sent the items back, they sent me the correct items and refunded my postage. Good service.”

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Posted 7 years ago

“Great honest old fashioned service when talking to these guys! Always great products”

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Posted 7 years ago

“great price,fantastic snare drum,fast delivery.”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“I shopped around and found the best deal with R&D. The despatch/delivery time was really fast with updates and a 1 hour slot so you don't have to hang around waiting all day for your stuff. Thanks.”

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Posted 7 years ago

“Fantastic range of products. I bought drumsticks online for a present. Good quality and fast delivery. One very happy boy!”

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Posted 7 years ago

“Great prices and prompt delivery. Kept in the loop when a particular item wasn't available. Great staff!!”

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Posted 7 years ago

“Derby's No.1 drum stop! Great service, lots of friendly advice, can't fault these guys :-))”

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Posted 7 years ago

“Fast service.on the skin.????”

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Posted 7 years ago

“Great customer service”

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Posted 7 years ago

Rattle and Drum is rated 4.9 based on 3,888 reviews