Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,882 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,882 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication and quick delivery well packaged”

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Posted 2 years ago

“Good quality and communication. Recommended seller.”

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Posted 2 years ago

“Excellent as usual, staff are always helpfull.”

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Posted 2 years ago

“Excellent help and advice over two visits and a willingness to ensure that pricing was competitive to enable local purchase. I would highly recommend this shop for musical instrument supply.”

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Posted 2 years ago

“Order was not in stock so knew had to wait for delivery E mail contact response was excellent to progress order delivery”

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Posted 2 years ago

“Took a while, but popped through the post after a 3/4 weeks, it what l ordered, so ok.”

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Posted 2 years ago

“Great service and great price!”

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Posted 2 years ago

“Item arrived in good order many thanks”

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Posted 2 years ago

“Good price and prompt delivery.”

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Posted 2 years ago

“Fantastic service, nothing more to add really!”

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Posted 2 years ago

“I Recently ordered a Ludwig snare online from Rattle and Drum. It was timed to arrive for an important festival we were playing in Germany. Due to a postal strike, the delivery was not going to happen in time. Martin at the store, realising my dilemma, sent the drum home with one of the store’s team, which enabled me to drive up to Derby after hours, then head straight to the airport, with my new Black Magic in tow. The gig went off brilliantly, and I can’t thank the team at rattle and hum enough for their superb communications and personal attention. Big shout out to Woody, Martin and Kevin 🤟🏻 Andy G ( PAGAN ALTAR )”

Rattle and Drum 5 star review on 12th September 2022

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Posted 2 years ago

“Good arrived in very good time and well packaged. Will check everything out once back.”

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Posted 2 years ago

“Top Class Service once again from all at Rattle & Drum Need A Product give them a call Excellent service Thank You”

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Posted 2 years ago

“Great company, always go the extra mile for their customers. Highly recommended 🙂”

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Posted 2 years ago

“Quick service and exactly what we ordered!”

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Posted 2 years ago

“A great service. Kept in touch to advise of order progress and quick to then send out once received in store. Thanks a lot!!”

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Posted 2 years ago

“Woody was great and extremely helpful when sorting out delivery for an order. Thank you”

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Posted 2 years ago

“Totally helpful on the phone, couldn't do enough to answer all my questions and made money saving suggestions to help repair my things, ordered my parts out of stock and the delivered them immediately back in stock. DEFINITELY RECOMMEND THIS COMPANY AND WILL BE MY FIRST PORT OF CALL FOR THE FUTURE, MANY THANKS AND MY PARTS WERE SPOT ON”

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Posted 2 years ago

“Helpful, knowledgeable staff who happily answer customer queries; prompt delivery of item using reliable tracked courier.”

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Posted 2 years ago

“Easy to navigate website and find products. Swift payment service and fast delivery.”

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Posted 2 years ago

Rattle and Drum is rated 4.9 based on 3,882 reviews