Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,866 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Totally helpful on the phone, couldn't do enough to answer all my questions and made money saving suggestions to help repair my things, ordered my parts out of stock and the delivered them immediately back in stock. DEFINITELY RECOMMEND THIS COMPANY AND WILL BE MY FIRST PORT OF CALL FOR THE FUTURE, MANY THANKS AND MY PARTS WERE SPOT ON”

Helpful Report

Posted 2 years ago

“Helpful, knowledgeable staff who happily answer customer queries; prompt delivery of item using reliable tracked courier.”

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Posted 2 years ago

“Easy to navigate website and find products. Swift payment service and fast delivery.”

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Posted 2 years ago

“Simple, I ordered and they delivered….Quickly. Very happy!”

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Posted 2 years ago

“Amazing service, went above and beyond to ensure my order arrived on time.”

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Posted 2 years ago

“Great service, extensive range”

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Posted 2 years ago

“I required replacement springs for my Tama Iron Cobra pedal. Official parts were supplied at a great price and with fast delivery. Excellent service. Will certainly be a returning customer. Cheers!”

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Posted 2 years ago

“quick and accurate”

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Posted 2 years ago

“Excellent product and service Took their advise on code law drum heads Will definitely return”

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Posted 2 years ago

“Ordered Vic Firth drumsticks. Product fine, good communication and fast service. Package was open on arrival - not packed brilliantly - but thankfully products were still inside.”

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Posted 2 years ago

“Site easy to use, well informed, item received in time frame and well wrapped. Thank you for great service.”

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Posted 2 years ago

“Good prices and stock availability, goods were delivered on time.”

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Posted 2 years ago

“Great drum sticks, my new favourite actually. Delivery was on time, I’ve never had any issues buying Rattle and Drum music products.”

Rattle and Drum 5 star review on 23rd August 2022

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Posted 2 years ago

“A very smooth process. My order was dispatched and delivered right on time. The only issue was not being notified when the parcel had been delivered, but this is an issue with the delivery service rather than Rattle & Drum. Overall, very happy with the experience.”

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Posted 2 years ago

“Always a pleasure with this company, always first port of call.”

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Posted 2 years ago

“Next day delivery - good price - would recommend”

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Posted 2 years ago

“Delivery and communication all good and on time. Plug was broken on the power lead for the amp, but I had a spare so no problem.”

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Posted 2 years ago

“Very helpful, friendly and very fast delivery”

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Posted 2 years ago

“Since finding Rattle & Drum online, I will now get 90% of my musical needs from this great company. Great service from ordering to delivery in perfect condition. I recommend anyone interested in music to stop by and browse their online shop i guarantee you will not be disappointed.”

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Posted 2 years ago

“Great service from the guys as always”

Rattle and Drum 5 star review on 19th August 2022

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Posted 2 years ago

Rattle and Drum is rated 4.9 based on 3,866 reviews