Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,887 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

Write Your review

Tell us how Rattle and Drum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Guitar arrived in the time quoted and was delivered in perfect condition. Well done Rattle and Drum!”

Helpful Report

Posted 3 years ago

“Fantastic service, fast customer service replies, very helpful and polite. Purchase was dispatched straight away pretty much, and came within a few days. very happy customer, will return. thank you!”

Helpful Report

Posted 3 years ago

“Great products guys, love them thank you.”

Rattle and Drum 5 star review on 21st February 2021

Helpful Report

Posted 3 years ago

“Arrived quite quickly and I’m very happy with the product”

Helpful Report

Posted 3 years ago

“Excellent strive. Very helpful and super fast delivery Thanks”

Helpful Report

Posted 3 years ago

“I’ve ordered from Rattle and Drum before and not had any issues so I can only assume that this time it was a one off!! There were issues with delivery which meant that I had to chase the product and the status of the order. I did receive a response to my email chase which was great, and the goods arrived about 10 days after order. No major issues but not the best of experiences this time around.”

Helpful Report

Posted 3 years ago

“Payment was easy. Package arrived when it said it would. Used DPD, which is always great. Thank you.”

Helpful Report

Posted 3 years ago

“Great service, arrived very quickly superb product excellent value”

Helpful Report

Posted 3 years ago

“Good service”

Helpful Report

Posted 3 years ago

“Good prices and quick service”

Helpful Report

Posted 3 years ago

“Remo drum head at a good price. Quick delivery. Happy, would recommend this store.”

Helpful Report

Posted 3 years ago

“pleased with the item and service thanks”

Helpful Report

Posted 3 years ago

“Knowledgable and courteous staff, very good prices, nice collection of guitars and accessories. Highly recommended.”

Helpful Report

Posted 3 years ago

“Great service great product, can't ask for anything more.”

Helpful Report

Posted 3 years ago

“Quick servie”

Helpful Report

Posted 3 years ago

“Great communication, lots of updates due to pandemic slowing delivery. Great selection of instruments, really good quality. My 2 year old is autistic and has not stopped playing with her new instruments, thank you!”

Helpful Report

Posted 3 years ago

“Good bit of kit”

Helpful Report

Posted 3 years ago

“Pleasant to communicate with, And great customer service. Recommended!”

Helpful Report

Posted 3 years ago

“Great service. Responded to my email enquiry straight away. Goods delivered on time.”

Helpful Report

Posted 3 years ago

“Very quick service, great strings”

Helpful Report

Posted 3 years ago

Rattle and Drum is rated 4.9 based on 3,887 reviews