Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,887 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time purchase but everything ran smoothly so will order again.”

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Posted 5 years ago

“New IT system caused delivery to be prolonged but Martin phoned and emailed me to explain. He ensured delivery was quickly addressed and added a gift too. Excellent customer service when on rare occasions things don't quite go to plan. Thank you.”

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Posted 5 years ago

“Great service and great guys”

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Posted 5 years ago

“Rey good service,unfortunately had to send the gig bag back because it wasn’t suitable”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Bought a Tama SLP black brass snare and it's excellent , 3 to 5 days dispatch on the website and it was that and then delivered fast , many thanks , Dave”

Rattle and Drum 5 star review on 22nd August 2019

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Posted 5 years ago

“Great User experience on the website and fast delivery with text updates!!”

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Posted 5 years ago

“Great company, swift delivery, great price and a great selection of products.”

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Posted 5 years ago

“Fantastic service, brilliant staff and I’m now to become a regular customer.”

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Posted 5 years ago

“excellent service on mail order and customer attention afterwards. I will buy from Rattle and Drum again without hesitation”

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Posted 5 years ago

“Quick efficient delivery Very pleased with the drum Look forward to dealing with you again soon Thanks Mark G”

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Posted 5 years ago

“Cheapest price - quick delivery”

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Posted 5 years ago

“Very helpful and quick turn around. They even called me to discuss an option to make sure my gear was despatched ASAP. Strongly recommended”

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Posted 5 years ago

“Nice easy transaction, fast delivery. Good communication. Definitely will be using them in the future.”

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Posted 5 years ago

“Ordered on Sunday evening and although there was a slight hiccup with the email confirmation, the product was delivered on Tuesday. The price for the item was very competitive, the communication was excellent. Overall a very good experience leaving a very happy customer.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Excellent service quick delivery”

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Posted 5 years ago

“Extremely knowledgeable and friendly staff who are happy to talk drums for ages! I was pleased to be able to visit the shop rather just buy online as I was able to see excellent range of drums and cymbals, there's nothing like actually visiting a great drum shop!”

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Posted 5 years ago

“Ordered a set of ukulele strings which arrived in good time in a bubble wrap envelope for protection. Meant that they could deliver through letter box so did not have to wait in or sign for. Top notch service and product.”

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Posted 5 years ago

“Very quick service. Competitive prices.”

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Posted 5 years ago

Rattle and Drum is rated 4.9 based on 3,887 reviews