Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,886 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

Write Your review

Tell us how Rattle and Drum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery and the items were a really good price.”

Helpful Report

Posted 3 years ago

“Great service with very knowledgeable staff Nothing left to chance with these guys. Double checked then send with rapid delivery. Pleasure working with them to get the right gear ordered for use with The 154”

Helpful Report

Posted 3 years ago

“Very good range of equipment and keen prices.”

Helpful Report

Posted 3 years ago

“Fantastic company the care and attention given. Can definitely recommend A star company. Will be shopping again thank you”

Helpful Report

Posted 3 years ago

“Great service. Fast delivery. Thank you.”

Helpful Report

Posted 3 years ago

“Total cock-up on my order mostly involving the retailer, distributor and courier. That said Rattle were honest when I got past their stock responses. They took ownership and made good as soon as possible. I will happily use them again.”

Helpful Report

Posted 3 years ago

“Excellent customer service”

Helpful Report

Posted 3 years ago

“Rapid delivery,well packaged and nice ukulele. Didnt know it was made in China until it arrived. That information should have been on the listing”

Helpful Report

Posted 3 years ago

“Although it took a long time for my delivery to be received due to supplier issues, when chased Rattle and Drum were very responsive and helpful.”

Helpful Report

Posted 3 years ago

“Good price for the leads I required and very reasonable postage and packing. I'm local to the shop, it's excellent, well stocked a great knowledgeable staff who have time for the customer. Long may this outlet be available. Best wishes to all of you for the future. If you get a chance check out this Derby outlet, it's fab!”

Helpful Report

Posted 3 years ago

“Ordered online, item came very promptly.”

Helpful Report

Posted 3 years ago

“Really helpful staff, always great service and some excellent stock. Best shop in Derby!”

Helpful Report

Posted 3 years ago

“Quick service will look at again if I need audio parts.”

Helpful Report

Posted 3 years ago

“Fast delivery, item received the same as description, good prices - everything perfect :) highly recommended to my friends :)”

Helpful Report

Posted 3 years ago

“Very helpful, interested in what I wanted, fast free delivery and a good price”

Helpful Report

Posted 3 years ago

“Prompt and helpful service. Thank you”

Helpful Report

Posted 3 years ago

“Great service as usual”

Helpful Report

Posted 3 years ago

“Great website lots of choice , arrived promptly , all round good service.”

Helpful Report

Posted 3 years ago

“Good quality drum case, fast delivery”

Helpful Report

Posted 3 years ago

“Very good prices and choice. When the item I ordered hadn't shipped within the expected time I reached out and got an immediate response (there were delays from their supplier), the item arrived a few days later as promised. Would definitely recommend.”

Helpful Report

Posted 3 years ago

Rattle and Drum is rated 4.9 based on 3,886 reviews