Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,903 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,903 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service good doing business. Highly recommend”

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Posted 2 years ago

“Item just as described and well packed”

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Posted 2 years ago

“Good selection of products at very competitive prices. They stated on the website that. The item would take 7-14 days to come from their supplier. The only reason I given 4 stars is because I had to chase rather than Rattle & Drum providing updates. This is a fairly minor point and I would certainly purchase again from the company.”

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Posted 2 years ago

“The product was as described and at a good price. However, delivery took an extremely long time (nearly four weeks from the date of order).”

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Posted 2 years ago

“I ordered a cymbal for my son for Christmas which didn't arrive due to supplier issues . In all my dealings with Rattle and Drum they were very helpful and once they had tracked down what had happened they got the item sent as soon as they could. Very happy with the item and the service.”

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Posted 2 years ago

“Does what it say's on the tin”

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Posted 2 years ago

“Ordered a cable, it arrived, fab!”

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Posted 2 years ago

“Very good service, thank you.”

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Posted 2 years ago

“It did get here eventually, a person explained why there were delays on Facebook messenger which I appreciated.”

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Posted 2 years ago

“Ordered Vic Firth drumsticks. Product fine, good communication and fast service. Package was open on arrival - not packed brilliantly - but thankfully products were still inside.”

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Posted 2 years ago

“A very smooth process. My order was dispatched and delivered right on time. The only issue was not being notified when the parcel had been delivered, but this is an issue with the delivery service rather than Rattle & Drum. Overall, very happy with the experience.”

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Posted 2 years ago

“Delivery and communication all good and on time. Plug was broken on the power lead for the amp, but I had a spare so no problem.”

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Posted 2 years ago

“Hi, this device was put onto the skin it protects the surface, and used the drum at a gig and was ideal, will buy further items when needed.”

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Posted 2 years ago

“Very friendly and efficient (had to call for shipping as I live in a non-UK area). Item (Doc's Proplugs) arrived quickly.”

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Posted 2 years ago

“Very pleased overall with service & they were only UK stockist to fulfill my Gretsch need!”

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Posted 2 years ago

“Got my curved rack bar, very pleased, courier delivered it to wrong address and it was signed for by someone I don't know, not so good, however he saw my son and gave him the package, so got it eventually, your service is fine but wouldn't recommend DHL”

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Posted 2 years ago

“Item received as ordered. Unfortunately it took 9 days to arrive due to Royal Mail.”

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Posted 2 years ago

“The Fender tremolo arm is excellent, so was the postal service I received. It's just a shame I didn't realise that there are a load of different thread sizes and so the part I purchased doesn't fit my Squire Fender copy!!! Buyers need to be aware of this! I haven't bothered contacting Rattle and Drum because I don't think it would be worth the hassle.”

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Posted 2 years ago

“I purchased 3 Evans drum heads of different sizes. The two smaller heads were removed from their boxes and put inside the largest head and then inside the largest box, which I'm guessing makes postage cheaper / easier and the heads are probably less likely to get damaged in transit. However, this also meant that I didn't get my Players Circle points for the two smaller heads - it would have been pretty easy to detach the points codes and put them in the package, so dropping a star. Other than that minor gripe, it was all good.”

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Posted 2 years ago

“Good customer service. Delivery was a bit delayed as it departed from the manufacturer's. The tool provided doesn't fit the drum's tuning screws, but I guess that's Meinl's responsibility. Nevertheless, very happy with rattle and drum and my djembe”

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Posted 2 years ago

Rattle and Drum is rated 4.9 based on 3,903 reviews