Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,885 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,885 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and super fast delivery. I highly recommend!”

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Posted 2 years ago

“Always good, friendly, knowledgeable advice and quick service. Well worth a visit.”

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Posted 2 years ago

“Cheapest price online. Great turnaround in processing my order. Very speedy delivery. Highly recommended.”

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Posted 2 years ago

“I purchased 3 Evans drum heads of different sizes. The two smaller heads were removed from their boxes and put inside the largest head and then inside the largest box, which I'm guessing makes postage cheaper / easier and the heads are probably less likely to get damaged in transit. However, this also meant that I didn't get my Players Circle points for the two smaller heads - it would have been pretty easy to detach the points codes and put them in the package, so dropping a star. Other than that minor gripe, it was all good.”

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Posted 2 years ago

“Customer service was good, with a prompt phone call when the item I ordered was found to be out of stock. The item was reordered immediately and delivered a couple of days later, carefully package. I wouldn't hesitate to use Rattle and Drum again.”

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Posted 2 years ago

“These guys are great! They have all the little bits and pieces you might want for customising drums, and if its not in stock they chase it down. Fast becoming my go-to source, because they are rarely beaten on price. Also great packaging with none of the excess nonsense you get from some companies - Amazon is a good example!”

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Posted 2 years ago

“R & D had the Ahead snare drum case in stock, at a good price. Delivery was prompt as well. 'Nuff said 🥁”

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Posted 2 years ago

“Great shop with friendly helpful staff.”

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Posted 2 years ago

“Good customer service. Delivery was a bit delayed as it departed from the manufacturer's. The tool provided doesn't fit the drum's tuning screws, but I guess that's Meinl's responsibility. Nevertheless, very happy with rattle and drum and my djembe”

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Posted 2 years ago

“I ordered a drum that is having a supply issue with the manufacturer and I am really pleased with the quick response and solutions offered. I appreciate the care and attention I received, top class.”

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Posted 2 years ago

“Received item quickly, good service. Very happy.”

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Posted 2 years ago

“Order came as requested and within a couple of days!”

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Posted 2 years ago

“Very easy order process and quick to deliver. What's not to like!”

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Posted 2 years ago

“Super fast delivery and down to earth pricing. Great online drum shop😁”

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Posted 2 years ago

“Order received promptly, well packaged and as described.”

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Posted 2 years ago

“Arrived quickly. Thank you.”

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Posted 2 years ago

“Competitive price and prompt and efficient delivery of goods.”

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Posted 2 years ago

“Good service and a quick, prompt, delivery. Thanks!”

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Posted 2 years ago

“Very happy with our keyboard and stand ☺️ We came into the shop and everyone was very knowledgable and nice. Good value for money.”

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Posted 2 years ago

“I had a Zildjian 16” K Custom cymbal which although is brilliant, sadly didn’t meet my needs for sustain and power when playing live. I emailed Rattle and Drum asking if they had the same cymbal but in a 19”. Martin from Rattle & Drum came back to me very quickly to tell me that they had got the cymbal in a 19” and gave me a very fair price offer for my cymbal to trade for the new one. The price for the cymbal I was buying was a great price compared to some other retailers. Rattle and Drum’s pricing is always good and they are always happy to do a deal. I went into Rattle & Drum the very next day, Martin took my cymbal from me and had my new one ready. As usual Martin was very friendly, helpful and polite ....a quick transaction and I was out of the door with my new shiny cymbal. I was rehearsing the following night with the band I play in and the cymbal sounded amazing and completely satisfies my needs. Yes I could have sold my cymbal and possibly got £10-£20 more, but how long would that have taken? How many time wasters/ tyre kickers would I have to have dealt with? What would the selling/ payment fees have cost? etc......this was an easy and quick process. Thank you as always to Martin, Kev and the wonderful team at Rattle & Drum, Derby.”

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Posted 2 years ago

Rattle and Drum is rated 4.9 based on 3,885 reviews