Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,890 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,890 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was quick and easy to follow, as well as speedy delivery!”

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Posted 11 years ago

“Have bought lots of drum-related stuff from these guys, always a pleasure to deal with.Wouldn't go anywhere else! Glenn L”

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Posted 11 years ago

“Order was received quickly and there was no problems with the products!”

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Posted 11 years ago

“It's the first time I had used rattle and drum but I certainly will be using them again.great prices,communication and superb delivery times- couldn't have asked for a better service!”

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Posted 11 years ago

“Awsome service only orderd my new amp at 2pm, then delivered by midday the very next day”

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Posted 11 years ago

“Pros: Very efficient delivery. Friendly staff on the phone. Will be happy to use again. Cons: Website a bit basic. Guitar case had transferred some lining glue onto the neck - not serious, just work for me to sort out.”

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Posted 11 years ago

“trevor cardwell great service good choice of stock fast delivery”

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Posted 11 years ago

“Very quick delivery!”

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Posted 11 years ago

“Excellent Customer Service and a 1 day turnaround for the goods to arrive - Brilliant. Would purchase from this store again”

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Posted 11 years ago

“Very fast shipping to Ireland. many Thanks”

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Posted 11 years ago

“Ordered a Satchurator distortion pedal and Time machine delay pedal from RnD as they had the cheapest price of all online retailers I could find. Was contacted within an hour of ordering by one of the staff who informed me there was a problem with ordering the Satchurator pedal from Vox. He looked into the problem and contacted me again very quickly to inform me the pedal had been discontinued, however they still had one pedal left which had been on display in the store and had some small cosmetic damage. I was emailed some high quality photographs highlighting the damage and offered the choice of either the display pedal plus some free gear or a refund on my order. I elected to take the display model and was provided some fender custom shop patch cables and some EB slinky strings to make up for the pedal not being brand new out of the box. Staff were very friendly and eager to help. Order was dispatched and arrived the next day. I noticed they even cleaned the display pedal before sending it as it had some greasy fingermarks on it in the pictures but was shiny clean when it arrived! Very happy with the service and would definitely recommend RnD!”

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Posted 11 years ago

“Ordered a set of Mapex drums. Received great communication and an email to say that order was on its way. Had a great deal with the drums and they were excellent quality. Very pleased overall and would definitely recommend this company.”

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Posted 11 years ago

“Easy ordering, fast delivery, excellent service”

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Posted 11 years ago

“Great company to deal with. Always deliver quickly and are very good if there is a problem.”

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Posted 11 years ago

“Great service and very quick delivery, thanks!”

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Posted 11 years ago

“Despite me ordering the wrong stuff Rattle and Drum sorted out the problem straight away, great people to deal with .Many thanks Graham.”

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Posted 11 years ago

“Great customer service ,I had to change an order i phoned the shop, the drum department guy was unavailable on the phone. I was told he would call me back.. He phoned me back within minutes , Sorted out my order efficiently , it arrived via post within 24 hours. Friendly , helpful staff , 10 out of 10 .”

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Posted 11 years ago

“Ordering drumheads online was easy and they were delivered, well packed and in perfect condition, am next day. Excellent service, would buy from them again.”

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Posted 11 years ago

“Excellent speedy delivery!”

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Posted 11 years ago

“Originally sent the package to the billing address instead of the delivery addresss but this error was quickly dealt with. Top marks for packaging. All in all a good service.”

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Posted 11 years ago

Rattle and Drum is rated 4.9 based on 3,890 reviews