Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,865 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,865 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“time and time again this company puts its customers first with fast delivery and service no problem is too big or small and always delivers the goods. thank you.”

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Posted 1 year ago

“I think it’s safe to say that I will never have a bad thing to say about the guys at Rattle & Drum. 10 out of 10 service every time.”

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Posted 1 year ago

“Very personable contact when I called. Transaction and payment smoothly done.”

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Posted 1 year ago

“Mostly good - But poor stock management leading to delivery delays”

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Posted 1 year ago

“Super fast order turnaround and delivery. great comms and a great product at a good price”

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Posted 1 year ago

“Excellent friendly service as usual, great range of drum equipment and accessories and staff all very knowledgeable and helpful”

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Posted 1 year ago

“Always a first class service with the chaps at R&D, always great advice and support”

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Posted 1 year ago

“Great service, price and communication. The only thing I'd say is to not rely on the box the head came in, to protect it in transit.”

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Posted 1 year ago

“Really swift communications and delivery.”

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Posted 1 year ago

“Martin and Kev are friendly, honest and professional. Highly recommended”

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Posted 1 year ago

“Excellent product, well priced and speedy delivery”

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Posted 1 year ago

“Simple ordering process on website for a music book, order was dealt with efficiently and received quickly. Good service, thanks”

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Posted 1 year ago

“Really knowledgeable staff who are super friendly and helpful.”

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Posted 1 year ago

“R&D had my choice of drum sticks in stock, the order was quickly placed via the website, and they arrived a few days later nicely packaged. Great service, well done.”

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Posted 1 year ago

“Always helpful beyond the expectation. Friendly, knowledgeable and honest.”

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Posted 1 year ago

“Company was responsive upon queries. Item is excellent. However delivery time was estimated at 4 weeks. Took 12 weeks to arrive, long after the event/trip the item was required for.”

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Posted 1 year ago

“I always go to R&D first. They know their stuff. Always helpful and so well stocked. A brilliant little business. Keep up the good work guys.”

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Posted 1 year ago

“Really good experience. The store is very helpful supplying information. I would highly recommend. David Chesterfield”

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Posted 1 year ago

“We went in to buy my son his first drum kit, the man was extremely helpful he gave lots of advice and even helped us out to the car with the kit. We will certainly be back to buy any required accessories.”

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Posted 1 year ago

“The guys were great. Really helpful and knowledgable. I needed some cymbal stands to replace a rack mount system and they talked me through what was available at various price points and we worked out what was needed for my situation. I then needed for it to be paid for by someone else before collection, and their system enable this to happen no probs. Thanks team Rattle and Drum!”

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Posted 1 year ago

Rattle and Drum is rated 4.9 based on 3,865 reviews