Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,887 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product as described. The product delivery was slightly later than expected but, I had good communication from Rattle and Drum to keep me informed.”

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Posted 3 years ago

“i loved the assurance that my drum would arrive specifically between 11:00 and 12:00 on the 4th of February, and the fact it did!”

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Posted 3 years ago

“Must admit very professional reply and help,very frustrated about part exchange in this particular time,want a new drum kit but at this moment no part exchange can happen let me know when I can talk about a deal”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Grate product really amazing customer service . Parcel arrived next day well packaged . HIGHLY RECOMMEND”

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Posted 3 years ago

“Ordered some items, they got here in a the right condition and delivered in a quick time frame. I wouldn't have a problem with ordering from here again in the future.”

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Posted 3 years ago

“Arrived v quick. Great tuner I have the pedal version too and it seems as good”

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Posted 3 years ago

“Excellent website, easy ordering process and timely delivery.”

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Posted 3 years ago

“ordered out of stock case ,kept me informed ,delivered fine,”

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Posted 3 years ago

“Ordered drum sticks , ideal price delivery and quality”

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Posted 3 years ago

“all as expected - quality bit of kit & arrived on time”

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Posted 3 years ago

“Amazing customer service, speedy delivery and very reliable. My go to for all things drums!”

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Posted 3 years ago

“Very quick and easy to use website, with google pay integration, making payment very easy. My parcel arrived about an hour after I ordered it, which was incredible.”

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Posted 3 years ago

“Really good experience & customer service.”

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Posted 3 years ago

“Had a great experience with Rattle and Drum. I bought a Fender Player Strat in Silver and was very quickly contacted to inform me that there were a few minor finish flaws on the guitar, the kind of thing you would expect to happen over time anyway. I wasn't too fussed about the flaws as they were hardly noticeable and weren't going to affect the guitar's playability, but the guy there was still able to get me a very decent discount from Fender as a result. I honestly believe that most retailers would have sent it out anyway and not done anything until the customer sent an email complaining, I really appreciated how up front they were about it from the start and were great in facilitating a discount for me so I couldn't be happier with the service. Thanks”

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Posted 4 years ago

“No problem very easy to do business with.”

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Posted 4 years ago

“Excellent service. Friendly, knowledgeable and helpful staff. Guitar set up nicely and sounds great. Reccommended.”

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Posted 4 years ago

“Fast efficient service, thankyou will be shopping with you again”

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Posted 4 years ago

“Excellent service as usual.”

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Posted 4 years ago

“Excellent quality. Excellent service. Excellent price. Excellent delivery time. What more to say.”

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Posted 4 years ago

Rattle and Drum is rated 4.9 based on 3,887 reviews