Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,900 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,900 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt excellent service”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Purchased some Fender neck screws on eBay. Checked a few listing as I wanted to make sure I was buying genuine Fender parts. I purchased neck screws on eBay in the past and they snapped in the neck. These were genuine Fender parts on original packaging. I received regular emails on the status of my order and delivery. Top service.”

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Posted 4 years ago

“Ordered a guitar and harmonicas from here and I received great advise and service, I received my order in 24 hours and it was perfect. A pleasure ordering from here, the way it should be!!!”

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Posted 4 years ago

“Reality hit and miss, overall not great.”

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Posted 4 years ago

Hi Peter, We really take our customer service very seriously as can be seen from our overall score. Please could you give us more detail so we can act on any comments you may have. We are always keen to eliminate any areas causing issues. Kind Regards. Martin.

Posted 4 years ago

“Great music shop, great service highly recommended”

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Posted 4 years ago

“Great place. always efficient!”

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Posted 4 years ago

“As described.”

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Posted 4 years ago

“Cannot speak to highly of the guys at Rattle and Drum aThe mark of a good company is how they handle a problem Our drum kit was delivered with a part missing This was reported and the guys sorted it and delivered it within 48 hours They could teach a lot of other companies how to behave when an issue arises. It should be 6 stars out of 5”

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Posted 4 years ago

“excellent service,fast dispatch,next day delivery would deff use again”

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Posted 4 years ago

“Exceptional service! Great product, delivered in double quick time?”

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Posted 4 years ago

“The staff are great, very friendly and knowledgeable. Despite the current situation I was able to try out a number of guitars in a relaxed environment and without being rushed but given advice where needed. Thoroughly recommend Rattle and Drum.”

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Posted 4 years ago

“I always get a great service , good price and fast delivery.”

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Posted 4 years ago

“Excellent service. I have been looking for a missing part for my drums for a long time. You were able to supply this quality part to complete my drumset. The part arrived really quickly. Thank you.”

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Posted 4 years ago

“As a complete novice to music, I found the staff very curtious & helpful in my quest to begin learning the guitar. I will certainly visit more often.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“All Good. Item as described with prompt delivery.”

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Posted 4 years ago

“Top notch! Always have the items you need, like these Aquarian drum heads, at a good price and well delivered.”

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Posted 4 years ago

“Very swift ! Good service!”

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Posted 4 years ago

“Dealings have been very good. Swift delivery and good value.”

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Posted 4 years ago

Rattle and Drum is rated 4.9 based on 3,900 reviews