Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,917 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brought drum bits before from this site. Great prices and well boxed up to prevent any damage. No issues with deliveries they usually take around 5 days. Would recommend and will use again 👍🥁”

Helpful Report

Posted 9 months ago

“They send the wrong item. I ordered 7a rebound but they sent forward drumsticks. Then didn’t respond to my email I sent to their customer service team. Package arrived on time, just wasn’t what I ordered.”

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Posted 9 months ago

“Purchased Mapex venus. Great product !”

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Posted 9 months ago

“From start to finish Kev and Martin couldn’t have been more helpful with the purchase of my new kit. I also really enjoyed my visit to their store when I went to collect it. First rate service from friendly, helpful and knowledgeable people. Excellent.”

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Posted 9 months ago

“Great shop. Good quality instruments and accessories, decent prices and prompt deliver. Recommended.”

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Posted 9 months ago

“Always great service”

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Posted 9 months ago

“Friendly, straight forward service from Martin and team. Thanks very much!”

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Posted 9 months ago

“I know how UNTAMED the crypto space is from the beginning, I enjoyed the volatility that it entails which gives much of an adrenaline rush. Literarily, I can be called a crypto enthusiast which I call myself to date. I joined a crypto link that was sent to me on Telegram, I read through the program diligently and it was flawless. I explored the opportunity this has and it was awesome for a start, decent profits were made and that was it for almost 6 months till some pockets of glitches began which led to troubleshooting many times to get access to my funds. This trouble lingers for 3weeks, and then a total denial of assets follows. I tried to contact the team and all alternatives given were taking more money from me after being denied access to over $280,000 in total crypto assets. I sought another external team that could help with this, but I couldn’t find anyone helpful until I found the HACKSPEDITOUS team which I contacted through email; (hackspeditously @ gmail. com). I received feedback after a few hours and the request was established. Within a week of correspondence, I was able to recover my funds and they have helped me secure future crypto assets with ease. It would be a good thing to reach out to such a team who is ready to give 100% assistance when you need it. You can contact them through email; (hackspeditously @ gmail .com) or Whatsapp: +1 5 6 7 2 4 6 3 1 1 7.”

Helpful Report

Posted 9 months ago

“Fantastic service. Communication is excellent. There was a problem with my order, not the fault of R&D, and they kept me up to date every step of the way and delivered it personally when it arrived.”

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Posted 10 months ago

“Ordered a kit with them and they delivered with excellent customer service being lovely people within themselves too. Amazing help and communication throughout the process too.”

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Posted 10 months ago

“Great quality items at a very good price. Quick postage and well packaged, very happy with service”

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Posted 10 months ago

“Easy purchase expeirience and the items were dispatched and arrived when they should have.”

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Posted 10 months ago

“Fast delivery, good product”

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Posted 10 months ago

“Excellent click and collect service”

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Posted 10 months ago

“Ordered several items which arrived as expected There was a previously unforeseen mix up with my order which Kev and his staff rectified in a timely professional and friendly manner”

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Posted 10 months ago

“Great service. Speedy delivery!”

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Posted 10 months ago

“Great customer service, quick response to my question and item arrived as per delivery quote. Very pleased with the service. Will definitely use again.”

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Posted 10 months ago

“Great service very helpful people highly recommended !”

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Posted 10 months ago

“Extremely competitive pricing. Component quality excellent.”

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Posted 10 months ago

“Sad that customer service and despatch time now so poor - over a month to get a tiny item sent. Website says 14 day lead time for despatch, fair enough, but why did it take another two weeks to post a small envelope? Will be looking elsewhere in future, even if costs are a little higher.”

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Posted 10 months ago

Rattle and Drum is rated 4.9 based on 3,917 reviews