Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,900 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,900 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices, always in stock and fast postage! Thank you”

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Posted 3 years ago

“Great service !”

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Posted 3 years ago

“Great service very knowledgeable and helpful, will use again”

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Posted 3 years ago

“Arrived very quickly. It looks fine but I haven't used it in anger yet.”

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Posted 3 years ago

“Great shop, huge product choice, quick turn-around from order to delivery.”

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Posted 3 years ago

“A simple process to find what I wanted and to order it, followed by a prompt delivery - with updates on its progress - made the whole experience painless. I will definitely use R&D again!”

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Posted 3 years ago

“Prompt efficient service.”

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Posted 3 years ago

“Ordered on the 15th, didn't ship until 22nd. If products are out of stock, some sort of explanation would be appreciated, rather than total silence while you wait for the customer to chase it up with you.”

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Posted 3 years ago

Hi Matt, I'm sorry your item was delayed, we are trying to be as transparent as we can while working within the confines of a Shopify website. The item that delayed the shipment does clearly state 'delivered from supplier in 3-5 days', however even then it was a couple of days later than that. Buying a combination of things from shop stock and supplier stock is something we are trying to improve as this seems to be the only area we get negative feedback from. I hope you were happy with the items when you finally got them . Kind Regards Martin

Posted 3 years ago

“Great company to deal with. Cheapest price online and didn't have inflated postage price for Northern Ireland.”

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Posted 3 years ago

“Service really couldn’t have been any better. Ordered in the cymbals I wanted, turned around and delivered quickly at a good price.”

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Posted 3 years ago

“Great - quick and as described.”

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Posted 3 years ago

“5 stars great forthe price”

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Posted 3 years ago

“Raised a query git a response promptly great service”

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Posted 3 years ago

“I ordered the wrong parts for my Fender bass, they were extremely helpful in helping me find the correct part number I needed. Highly recommended, nice people.”

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Posted 3 years ago

“Very pleasant and polite company, I felt valued.”

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Posted 3 years ago

“Happy with this purchase”

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Posted 3 years ago

“Good quality analogue cable/converter at very reasonable prices and prompt delivery.”

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Posted 3 years ago

“Bought Tom rubber feet recently. Very happy with my purchase. Will keep this place in mind for future reference..”

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Posted 3 years ago

“Very good service and a beautiful instrument”

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Posted 3 years ago

“This is an updated review. I had ordered ear protectors. Listed as 20db noise reduction, but when they arrived they stated 12db on packaging. To my ears they didn't work at all and having spent £16 and already opened them so not able to return, in disgust I left a negative review. To be fair to Drum and Rattle they contacted me and offered an exchange or refund, and updated the description. To be fair the service has been good.”

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Posted 3 years ago

Rattle and Drum is rated 4.9 based on 3,900 reviews