Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,900 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,900 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and good prices, or at least I thought. I was planning on placing another order with them shortly after I received my first order and I had picked out items to put in my cart, but needed to go to the bank the following day to top up my account. Upon my return I had found that overnight, the prices of the items I was going to buy had significantly increased, for no discernible reason. If you wish to buy from them please shop around first and if you do find them to be cheaper then buy IMMEDIATELY. I don't particularly appreciate constantly fluctuating prices, and I find that for a UK store to have prices of items that don't end in 0 or .99 to be slightly suspicious...”

Helpful Report

Posted 4 years ago

Hi James, I understand your frustration on this as it annoys me too. The issue we have is that to remain competitive we run a re-pricer that compares our price to our competitors on Google shopping and adjusts as necessary. The unusual pence values and fluctuation are an inevitable consequence of that. Most prices are relatively stable but the switch you purchased did dip then rebound quickly in price. It was very much a case that you got an unusually low price on the one you had rather than us putting the price up on the second one you wanted. Kind Regards Martin

Posted 4 years ago

“Given Rattle & Drum 5 stars for there service but the hi-hat clutch only deserves 1 star as it's way too heavy”

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Posted 4 years ago

“Excellent service, ordered a Snare, arrived the next day, unfortunately the snareside head had been damaged in transit, the guys at rattle and drum got back to me very quickly about this and had a new snareside head out to me the next day.”

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Posted 4 years ago

“Good service 👍👍👍 .”

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Posted 4 years ago

“Got me the guitar I wanted within 3 days when others had failed, it's beautiful thank you guys 1st class!!”

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Posted 4 years ago

“Very prompt delivery, will definitely use again”

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Posted 4 years ago

“Ordered the mics on the Friday and they arrived Monday. Pleased with the price and the mics. Very well priced too. Will use again.”

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Posted 4 years ago

“This is a great kit for the sound it produces and for the price. Quick and easy to assemble and tune. Arrived promptly, very well packaged and all parts accounted for. Highly recommend”

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Posted 4 years ago

“Good quick online ordering made the service simple and quick. Item was in stock like website said, lots of other stores say this when they really don’t have it in stock. Good price too. Hopefully I’ll be back to order more in the future if prices remain strong and competitive. Good work guys...”

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Posted 4 years ago

“Had what I needed and delivered on time.”

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Posted 4 years ago

“Very quick responding to an email query. My order arrived quickly and well packed. Also the best prices I could find. Will definitely use again.”

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Posted 4 years ago

“Items ordered arrived well packaged within the stated delivery window and in good order.”

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Posted 4 years ago

“I found the online information very frustrating advertised as free delivery but was not made clear it was over £50 Price of the goods I ordered changed to a cheaper price hours after I ordered it. Refund offered but not given. A bad first time experience with rattle and drum.”

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Posted 4 years ago

“No issues with purchase. Quality of item or delivery time. Overall a very good ebay experience.”

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Posted 4 years ago

“Good service, the items I ordered where genuine and arrived quickly. Thanks.”

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Posted 4 years ago

“Excellent service and expeditiously delivered”

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Posted 4 years ago

“Kev in the drum department, great product knowledge and first class service. Andy Parkinson from Leicester.”

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Posted 4 years ago

“Easy order system and delivery updates fast delivery”

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Posted 4 years ago

“Great service and product . Thank you 🙏🏼”

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Posted 4 years ago

“Great service, great product, great price! Came well packaged and I LOVE the snare drum.”

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Posted 4 years ago

Rattle and Drum is rated 4.9 based on 3,900 reviews