Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,887 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for next day delivery got a text saying between 9:34-10:34 missed called at 9:38 heard no knock at the door ordered on Friday to have in time for a gig on Saturday package didn't get redelivered till Monday”

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Posted 3 years ago

Hi, I completely understand how frustrating that is and I'm sorry you've had that experience. However I'm not sure we could have done anything about this incident. We sent the item on the next day, express service that you paid for in good faith and you had the notifications to say the item was indeed due to be delivered. I don't think it's really very fair to leave a negative review for us, which can affect how people view our business, for something we can't influence. What's more, if you did miss a knock on the door, DPD delivered at the next earliest opportunity without extra charge which in my eyes is exactly what they should have done.

Posted 3 years ago

“Impressed !!”

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Posted 3 years ago

“Ordered a Peterson strobe tuner. Excellent in terms of precision and speedy delivery.”

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Posted 3 years ago

“Love this place! Great quality gear, always on the ball with deliveries and super helpful. The best in the business :)”

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Posted 3 years ago

“Got what I ordered in good time. Thanks!”

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Posted 3 years ago

“Quick service, competitive prices. I always like to order from a local business rather than sole online retailers, very surprised how good prices were and availability/range of products. A+ for service. Will use again should the need arise.”

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Posted 3 years ago

“Item in stock and super fast despatch. Well packed.”

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Posted 3 years ago

“Essential mute pads arrived in good time!! Excellent service.”

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Posted 3 years ago

“I placed an order for a Peterson tuner. It was a good deal cheaper than elsewhere, came very quickly with free postage too. I wouldn't hesitate to buy from Rattle & Drum again. Ben”

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Posted 3 years ago

“Couldn't have asked for a better experience buying a bass from R&D- the price offered was the best I could find online, it was dispatched within hours, and arrived the next working day! I had an email enquiry about the delivery too, which was replied to within minutes. Amazing stuff, many thanks!”

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Posted 3 years ago

“Items delivered well packaged and on time. Great service as usual. Thanx guys.”

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Posted 3 years ago

“received item as listed, genuine article , competitively my priced.good service.”

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Posted 3 years ago

“Woody was a star and managed to fulfil my order despite some items being on back-order from Fender. I got the must-have parts in time enabling me to make essential repairs. Quality parts and great service. Thank you.”

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Posted 3 years ago

“Very helpful and fast delivery! Received my items in time for my studio session.”

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Posted 3 years ago

“Great customer service.....threw in some freebies with the kit I bought. Would definitely shop with again”

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Posted 3 years ago

“Great service as usual.”

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Posted 3 years ago

“Excellent service, quick delivery and quality product. would recommend them to any drummer.”

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Posted 3 years ago

“R&D upgraded order as they were unable to provide original order. Very pleased with outcome . Hassle free. Excellent service”

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Posted 3 years ago

“Fast delivery and good prices. Highly recommend it.”

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Posted 3 years ago

“Easy online purchase, good amount of contact with the progress of the order, items were packaged well and we are very happy with the quality and price of the products.”

Rattle and Drum 5 star review on 8th February 2021

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Posted 3 years ago

Rattle and Drum is rated 4.9 based on 3,887 reviews