Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,883 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,883 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service !!!”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Brilliant as always. Item in stock and very promptly delivered.”

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Posted 2 years ago

“Communication was good, but sadly a simple guitar strap took two and a half weeks to arrive. To be fair they had issues with their supplier, but I hadn't noticed they do sell things that they don't physically have in the shop.”

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Posted 2 years ago

Hi Neville, I'm sorry your guitar strap took longer than expected to arrive. We do sell items sourced directly from the supplier's warehouse as there are far more choices than we could possibly keep here however, we do try and make this as transparent as possible on the product page. We give as accurate as possible lead time and state where the stock is (in-store or supplier warehouse). In this case though the strap took a couple of days longer than the stated 14 working days so I do apologise that this was the case. The last couple of weeks have seen a few delays from the EU suppliers but this seems to be going back to normal now. Kind Regards Martin

Posted 2 years ago

“Guys at Rattle and Drum could not have been more helpful. Saved my gig. Cannot recommend them highly enough. Will be using them a lot from now on.”

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Posted 2 years ago

“I was getting bogged down in the various pros and cons of drum stools until I found Rattle and Drum. They had a good range of stools, clearly set out, I then understood exactly what I was looking at. Lots of useful info meant that I didn't buy the wrong thing plus I didn't break the bank. Boy-child is happy, drum-kit now fits him again after his ridiculous growth spurt and he is back practising. Hmmm. What was I thinking...?”

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Posted 2 years ago

“Brilliant service”

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Posted 2 years ago

“Arrived very quickly and they were a good price. Also, they are authentic, unlike the ones I bought on Ebay.”

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Posted 2 years ago

“Great value.”

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Posted 2 years ago

“I would like to say a big thank you for my didgeridoo! It looks very unique and I am very pleased with it! Good job guys, thank you!”

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Posted 2 years ago

“Professional service and very prompt.”

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Posted 2 years ago

“I bought the Fender CD-60 as a truly beginners guitar. This review is based only on Rattle&Drum Music: Order placing was extremely easy, free delivery due to order value, emails from start to finish regarding progress, shipped with DHL, smooth shipment and delivery instructions followed. Overall a truly fantastic experience and will fully recommend this music store. Very happy Dad on father's day, thank you x”

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Posted 2 years ago

“Has improved the intonation drastically.”

Rattle and Drum 5 star review on 17th June 2022

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Posted 2 years ago

“Quality Goods, Extremely fast delivery. Excellent service”

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Posted 2 years ago

“Really friendly and very helpful!!”

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Posted 2 years ago

“Great service - I ordered over the bank holiday and it arrived within their delivery bracket for the items I bought. I'll definitely be shopping from here again!”

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Posted 2 years ago

“Very pleased overall with service & they were only UK stockist to fulfill my Gretsch need!”

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Posted 2 years ago

“Efficient service and very good price”

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Posted 2 years ago

“Very good 👍 recommend”

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Posted 2 years ago

“Easy transaction. Fast delivery.”

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Posted 2 years ago

Rattle and Drum is rated 4.9 based on 3,883 reviews