Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,886 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

Write Your review

Tell us how Rattle and Drum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a ukulele and accessories as a Christmas present. The price was the best I could find and was a good saving compared with Amazon. I didn't realise it when ordering that one of the accessories wasn't in stock. I only found this out by calling the store to chase up a delivery date as I'd not been given one. The whole order was delayed waiting for the missing item. Phone call was answered promptly and issue resolved to my satisfaction just a pity I had to call in the first place. When the goods arrived, they were well packed and were what I wanted. I would use the store again and would have given 5 stars had they told me about the delay.”

Helpful Report

Posted 3 years ago

“Quick Service”

Helpful Report

Posted 3 years ago

“I had a problem as my delivery was delayed but as soon as I enquired it was quickly resolved by your team (who had sent it but it got lost in the post)& my replacement parcel arrived within 2 days. Thanks”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“Great service - competitively priced and arrived really quickly. Will definitely order from you again.”

Helpful Report

Posted 3 years ago

“Simply ...excellence in service !!”

Helpful Report

Posted 3 years ago

“Nice stylish and sturdy guitar wall mounts delivered quickly, would strongly recommend”

Helpful Report

Posted 3 years ago

“Rattle and Drum had absolutely the most competitive price on the web for this item. Purchase was easy, delivery was quick (bought early hours of Saturday morning, arrived on Tuesday afternoon) and it is an exceptional guitar. Flawlessly presented, not a nick, scratch or ding and it plays like heaven. Great action, straight neck, good strings. I'm in love and I'll be back for repeat business. Excellent product from an excellent seller.”

Helpful Report

Posted 3 years ago

“Great product fast delivery”

Helpful Report

Posted 3 years ago

“Brilliant service, dispatched very quickly and the best price I could find online. Took Paypal and best of all didn't need to make an account!”

Helpful Report

Posted 3 years ago

“Keen price and lightening deliver”

Helpful Report

Posted 3 years ago

“Really friendly service. Helpful advice, efficient order and rapid delivery. Very pleased.”

Helpful Report

Posted 3 years ago

“On time and all as described”

Helpful Report

Posted 3 years ago

“Excellent service and great prices too”

Helpful Report

Posted 3 years ago

“Great service came really quick and the prices were good”

Helpful Report

Posted 3 years ago

“Great service from all at Rattle&Drum. Woody & Martin consistently friendly and helpful in ordering in a guitar pedal I wanted. When the pedal arrived from their overseas supplier, they immediately forwarded it on to me via next day courier. Pedal is awesome. Happy camper here.”

Helpful Report

Posted 3 years ago

“Worth the 1h 20m drive to a proper drum shop. Excellent customer service.”

Helpful Report

Posted 3 years ago

“Bought the guitar I was after for a great price,arrived the next day was well packaged so all in all one very happy customer”

Helpful Report

Posted 3 years ago

“Good competitive pricing, very fast delivery, perfect items. First class 👍🏻👍🏻”

Helpful Report

Posted 3 years ago

“Good product, good price, promptly dealt with.”

Helpful Report

Posted 3 years ago

Rattle and Drum is rated 4.9 based on 3,886 reviews