Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,903 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,903 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and a quick, prompt, delivery. Thanks!”

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Posted 3 years ago

“Competative price, great range of products, love the drumsticks. Dropped one star for really high delivery costs, it is next day but was still about the most expensive i have seen. That being said i would use again, great service.”

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Posted 3 years ago

“Inexpensive but acceptable quality”

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Posted 3 years ago

“Professional and cooperative. Unfortunately the decision to use DHL was a poor one. As ever DHL have not delivered so I can't say more. It's still not here”

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Posted 3 years ago

“Rapid delivery,well packaged and nice ukulele. Didnt know it was made in China until it arrived. That information should have been on the listing”

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Posted 3 years ago

“Although it took a long time for my delivery to be received due to supplier issues, when chased Rattle and Drum were very responsive and helpful.”

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Posted 3 years ago

“Prompt and helpful service. Thank you”

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Posted 3 years ago

“I ordered a ukulele and accessories as a Christmas present. The price was the best I could find and was a good saving compared with Amazon. I didn't realise it when ordering that one of the accessories wasn't in stock. I only found this out by calling the store to chase up a delivery date as I'd not been given one. The whole order was delayed waiting for the missing item. Phone call was answered promptly and issue resolved to my satisfaction just a pity I had to call in the first place. When the goods arrived, they were well packed and were what I wanted. I would use the store again and would have given 5 stars had they told me about the delay.”

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Posted 3 years ago

“I had a problem as my delivery was delayed but as soon as I enquired it was quickly resolved by your team (who had sent it but it got lost in the post)& my replacement parcel arrived within 2 days. Thanks”

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Posted 3 years ago

“Very good price for the 15" Paiste 2002 Sound Edge. Very good service. R&D kept me informed when they came in from the suppliers and they were sent out promptly. My only criticism is that they came in a massive cardboard box with lots of paper and with - literally - 10 metres of bubblewrap, which I thought was unnecessary and wasteful. I'm wondering what to do with it all.”

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Posted 3 years ago

“Prompt efficient service.”

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Posted 3 years ago

“Bought Tom rubber feet recently. Very happy with my purchase. Will keep this place in mind for future reference..”

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Posted 3 years ago

“Brilliant and speedy service”

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Posted 3 years ago

“Good efficient service and kept me well informed throughout the transaction process”

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Posted 3 years ago

“Good website. Easy to order and pay. Would have given 5 stars but for slight delay on delivery of previous order.”

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Posted 3 years ago

“Good service on the phone explaining the delay to my order.”

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Posted 3 years ago

“Very prompt delivery”

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Posted 3 years ago

“Excellent service. Quick and reliable. I somehow made a mistake when ordering and Rattle and Drum fixed it very quickly once notified. One slight downside was that my snare side head wasn't sealed in plastic it was just in the box. Still good quality, no marks or anything. Very happy with my purchases overall. 100% use again.”

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Posted 3 years ago

“Good service, it took a little while between confirmation of order and confirmstion of delivery but once I was notified it arrived very quickly 😊”

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Posted 3 years ago

“Great, useful piece for my Roland kit”

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Posted 3 years ago

Rattle and Drum is rated 4.9 based on 3,903 reviews