Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,865 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,865 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time and product is great.”

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Posted 1 year ago

“Quick delivery and well packaged”

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Posted 1 year ago

“Good, timely communication and very quick delivery; I would buy from Rattle & Drum again.”

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Posted 1 year ago

“The staff at Rattle and Drum are some of the loveliest people I know. They go above and beyond to help and are very knowledgable about all aspects of drumming. Cannot overstate their magnificence enough. Very competitive prices too”

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Posted 1 year ago

“I have nothing but praise for Kev and this Company. In short, I purchased one of the latest Remo bass drum heads at their stand at the UK Drum Show. Their staff on stand were very helpful but I got the size wrong ie got a 22” instead of a 24”. I needed the 24 for Saturday but wasn’t able to call them until about 4.50pm on the Thursday prior. Obviously by that time Courier long gone but Kev was very helpful and said he had a 24, the last one in Europe at that time and offered to Courier it Friday for delivery on the Saturday. I made the arrangements which included me adding bass drum beater on the Friday morning and sure enough, at lunchtime DHL Fri the package with both items…. A huge thank you to both R& D and DHL the courier for achieving this delivery, from Derby to North Essex !!!!! IN TIME…. I have no hesitation in recommending Rattle & Drum to fellow drummers for any Drum related requirements, advice or purchases, only wish that Derby was not so far away. Sadly the Bank pulled the rug on our local store but thanks to m”

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Posted 1 year ago

“Great customer service which is important for me as a customer and prices are good. The only drawback is items sold out very quickly, it took a while for it to be back in stock. Delivery is all depends on their 3rd party courier, which is out of R&D control. Sometimes the delivery is good but on occasion the courier didn’t show up as arranged. I have to contact R&D to let them know so that they could reschedule delivery.”

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Posted 1 year ago

“Great service and prompt despatch”

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Posted 1 year ago

“Good prices, professional and efficient service/”

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Posted 1 year ago

“Fantastic Service, great price, and the most knowledgeable staff regarding Drums in the Midlands. Could not be happier with all purchases from Rattle and Drum Music over the years!”

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Posted 1 year ago

“Very helpful and managed to find a solution to our awkward drum problem!”

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Posted 1 year ago

“excellent service”

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Posted 1 year ago

“Very helpful and knowlegeable staff”

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Posted 1 year ago

“Very good service ,my order was despatched swiftly and arrived the following morning exactly as described,highly recommended”

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Posted 1 year ago

“Very good service with quick delivery. Thanks guys!”

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Posted 1 year ago

“Met them at the show ,bought some heads their and later ,,everything arrived on time and correct as ordered..Would recommend.👍”

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Posted 1 year ago

“The only supplier that had the specific drum part that I was after. Also found some additional bargains to add to my order. Excellent service and speedy delivery. Cheers!”

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Posted 1 year ago

“I called for advice and a human answered! Customer service at its very best and not so easy to find these days. All my questions were answered with friendly, non-pushy advice. I can't recommend Rattle and Drum highly enough. Very professional and knowledgeable.”

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Posted 1 year ago

“I’ve have had two dealings with your company,and would highly recommend you to anyone,,we had a bit of a blip with my second order,,through no fault of your own,but your team persevered,and got the end result,,thanks for your time,advice,and patience,,,,,well done team Martin,,,,,👍🥁👍🥁👍🥁❤️thanks again,regards,Kevin,,,,”

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Posted 1 year ago

“Simple, efficient ordering process via website (for music book) . Emails to confirm order and despatch sent promptly and book delivered within a few days. A good purchasing experience, thank you”

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Posted 1 year ago

“Excellent advice, sales and delivery...what more do you need?”

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Posted 1 year ago

Rattle and Drum is rated 4.9 based on 3,865 reviews