Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,460 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

Write Your review

Tell us how Rainbow Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought dyeable shoes and bag for my son's wedding. The shoes and bag are really pretty and well made. I can't wait to see them dyed to match my outfit.”

Helpful Report

Posted 7 years ago

“Shoes arrived within a couple of days of ordering in perfect condition with excellent packaging and shoes are very true to size, will be definietly ordering more”

Helpful Report

Posted 7 years ago

“Rainbow club dyed a handbag to match a pair of shoes for me. I sent them a cotton real as near a colour I could find to match my shoes. They sent me a swatch of fabric back which was very near the colour but I asked for it to be a shade lighter they sent me another swatch of fabric which was perfect. The hand bag arrived 3 days later and is perfect for my outfit as mother of the bride.”

Helpful Report

Posted 7 years ago

“The shoes I got are beautiful but the size is a bit to generous I had to buy insoles and heel grips”

Helpful Report

Posted 7 years ago

“I couldn't find suitable shoes in the shops so was delighted to find this website. The 'Elizabeth' shoes are very stylish, very well made and very comfortable. The online service was excellent- speedy posting and well packaged. I would recommend this website highly.”

Helpful Report

Posted 7 years ago

“I have used Rainbow Club twice to have shoes and handbags dyed. The colours have come back perfect to match my outfits. I also found Rainbow shoes very comfortable to wear. If you need a specific colour for shoes and handbags I recommend this company, the service is excellent. Many thanks.”

Helpful Report

Posted 7 years ago

“Shoes are all very well made and a wide choice to fit all sizes which is great when you have all different bridesmaids plus the colour choice is ideal”

Helpful Report

Posted 7 years ago

“I ordered the Billie shoes for my upcoming wedding in December and I absolutely love them. They are so comfortable and exactly what I was looking for. I haven't worn them yet but I have worn them around the house and they are like slippers. They have lots of cushioning in them so so soft on your feet. I had been thinking for a long time about whether I should get them or not but I am so glad I got them. From my experience so far I am thrilled with them. Thank you”

Helpful Report

Posted 7 years ago

“The staff and service are exceptional. The shoes I bought for my wedding were beautiful and very comfortable, now I can have them dyed for my son's wedding. I needed advice from the rainbow staff, they have been excellent. I have purchased a handbag to have dyed the same colour as I have picked for the shoes. I rang today with 20 questions, no problem - all answered and I was made to feel that my questions were the most important of the day.”

Helpful Report

Posted 7 years ago

“The customer service girls when you call are very helpful. They give you advice and try and help you. Shoes are stylish and comfy as padded inside for my wedding day. Mum is having her shoes colour matched which was a simple process. Great all round. Great value for money I think.”

Helpful Report

Posted 7 years ago

“Beautiful shoes excellent service, I have had 5 pairs at various times over the years for a variety of occasions,when dyed they always come back exactly the right colour. Just awaiting my recent purchase to come back to wear as mother if the bride in September,and I know I will be delighted with the result.”

Helpful Report

Posted 7 years ago

“Excellent service ,beautiful shoes ,I have used rainbow club for about 5 pairs in the past,always excellent. I have sent my latest pair back to be dyed to match my M of T B outfit and I know they will be perfect thank you”

Helpful Report

Posted 7 years ago

“Good customer service”

Helpful Report

Posted 7 years ago

“The member of staff handling my enquiry answered my emails promptly and clearly. I have been able to have a pair of shoes dyed that I bought 7 years ago, and I expected to have to buy a new pair. I have also chosen a bag to be dyed the same colour, but did not make up my mind straight away but the Kerry was very understanding and held my shoes order back until I had decided. Also the original swatch I sent was not sufficient to get a good colour match, Kerry agreed that I could send in the jacket of the suit, eventually this was not necessary, but throughout she was charming and patient and gave me excellent service. I will highly recommend your comments many to others, for the very personal service. Many thanks Elaine Graves”

Helpful Report

Posted 7 years ago

“Excellent service”

Helpful Report

Posted 7 years ago

“The shoes came quickly, are very comfortable and I love them!”

Helpful Report

Posted 7 years ago

“Ordered first pair of shoes which were to small, phoned to re-order in next size, and felt as though the lady who answered the phone couldn't be bothered to take a telephone order and she referred me back to ordering on line. However, due to an error on the site, I phoned again and this time the order was taken from me. I felt it would have been better customer service to have taken my order initially. However, with regards the shoes, they are just lovely, elegant, good quality and comfortable. Would recommend, and fast delivery.”

Helpful Report

Posted 7 years ago

“Beautifully made shoes, very comfortable padded sole and gorgeous satin bag. Can't wait to see my colour match!”

Helpful Report

Posted 7 years ago

“I'm so happy with my wedding shoes from Rainbow Club. I've managed to get a pair that are fashionable and comfy to wear all day long! The extra detail of the blue stone on the sole is a great little touch too. Service was great and they arrived within two days of ordering. Would definitely recommend to friends”

Helpful Report

Posted 7 years ago

“My Rainbow shoes make me feel very special”

Helpful Report

Posted 7 years ago

Rainbow Club is rated 4.6 based on 1,460 reviews