Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,459 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,459 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

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Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the shoes they are good quality and a good fit.”

Helpful Report

Posted 8 years ago

“Great quick service and very impressed with the quality of my veil for such a good price!”

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Posted 8 years ago

“Beautiful material - much higher quality than other veils I've seen. I like that both the layers are quite long. The satin edging is just the right thickness for me, so that it does not overwhelm the rest of the veil. I'm looking forward to wearing it with my dress!”

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Posted 8 years ago

“I've not received them yet!!”

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Posted 8 years ago

Hi Julie Thank you for your comments. I have checked your order and can see we received delivery of your shoes on Friday, our system took a couple of days to update the stock so apologies for the slight delay. Your shoes will be leaving us today so you will receive them tomorrow, we will email you later today with your tracking information. We do quote 2 to 7 working days for delivery so we are well within this time period but apologies for the slight delay. I hope this helps, any queries please let me know. Kind Regards Julia

Posted 8 years ago

“Excellent fast delivery, Fantastic shoes, just about to send these off to be dyed , very excited!”

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Posted 8 years ago

“Absolutely in LOVE with my wedding shoes. They are amazing quality and flawless. Came wrapped up perfectly and protected and are very comfortable. I love the little touch of a blue diamond on the bottom of the shoe for my something blue. Thank you for making such perfect shoes for my special day! Love love love!”

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Posted 8 years ago

“Lovely items, quick delivery. Would recommend”

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Posted 8 years ago

“I am very happy with my shoes, they fit well and are true to size. They arrived very well packaged and in pristine condition.”

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Posted 8 years ago

“Arrived the day after I placed my order. Comms were fab, I was kept informed every step of the way. And I love love love my shoes! They are so comfy and look beautiful with my dress. Thank you so much - can't wait to wear them on my wedding day.”

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Posted 8 years ago

“The shoes look great.........I have yet to get them dyed........but the website made ordering them on line very easy and DPD was very professional in their delivery service. Thank you.”

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Posted 8 years ago

“Very pleased with item & service.”

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Posted 9 years ago

“Beautiful classic wedding shoes with the quality and style of top designers. The prices are so competitive they are amazing value.”

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Posted 9 years ago

“Great service and shoes arrived really quickly. I found them slightly small fitting so sending back. Otherwise beautiful shoes though. A bit disappointed that returns aren't free.”

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Posted 9 years ago

“Absolutely stunning shoes very far delivery and great value for money will definitely be ordering again ????”

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Posted 9 years ago

“Very Helpful & when out of their way to find what we needed, when they when out of stock. Had them in no time. Beautiful Shoes & Excellent Service.. Would highly recommend Rainbow Club to everyone.”

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Posted 9 years ago

“Amazing service and lovely shoes for my daughter. Price was fantastic for the product.”

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Posted 9 years ago

“The shoes I ordered direct from Rainbow Club were way bigger than a normal size 5. So now I have to pay to return the shoes. It is too risky to repurchase a size 4.5, because if they don't fit, I will have to pay the return postage again. On speaking to Rainbow Club Customer Services, I was told to look online for my local stockists to try other sizes. I tried every one in the region but no-one could help. A very frustrating experience.”

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Posted 9 years ago

“Absolutely beautiful shoes, superb fit and 1st class service thank you”

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Posted 9 years ago

“I love these shoes. I could have done with a slightly wider fit but I couldn't bear to send them back! As I have some time to play with I am going to wear them in. Really helpful lady called Julia was very good. Thank you again.”

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Posted 9 years ago

“Very quick delivery, extremely efficient”

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Posted 9 years ago

Rainbow Club is rated 4.6 based on 1,459 reviews