Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,459 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,459 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

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Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After I bought my rainbow shoes I saw the leaflet offering a free dying service. Sent them off and they came back so quickly, very efficient. The colour was amazing. What a fantastic idea .”

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Posted 7 years ago

“Promt delivery and return,”

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Posted 7 years ago

“Where do I start??? I cannot fault Rainbow Club whatsoever! Firstly , there is a fantastic selecting of shoes to choose from to suit all styles. I spent ages trying to decide which ones to pick. When I finally decided on a pair and placed the order , they arrived within 4 days to Ireland. Now for the shoes!!!! They are AMAZING!!! So much nicer in real life than the pictures. The quality is second to none. The most comfortable pair of heels I have ever come across in my life. I cannot believe I am only discovering Rainbow Club now!!!! I will definitely be a loyal customer from now on...”

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Posted 7 years ago

“Wow, I'm absolutely over the moon with my shoes which were expertly dyed to match my handbag. Cannot wait to show them off at my daughters wedding in February 2017. They are beautiful, thank you all so much”

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Posted 7 years ago

“I had my Rainbow shoes dyed and I had no swatch I could send so I sent the bag I wanted to match. I sent the shoes and bag to Rainbow colour service on a Tuesday, by that Friday my bag was back with me and a swatch of the colour to match the bag for me to agree was alright and it was! I called that day to confirm I was pleased with the colour. By the following Tuesday my shoes were back with me and fantastic! I am so happy with the match! The whole process took just ONE week. Excellent customer service. I highly recommended them.”

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Posted 7 years ago

“perfect shoes”

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Posted 7 years ago

“Order was dispatched and delivered within 2 days, the shoes looked great and even the packaging was sweet.”

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Posted 7 years ago

“Staff were very helpful and service was very good, when shoes were received were good quality and dye was an excellent match to the bag sent as a comparison.”

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Posted 7 years ago

“Love my shoes, so pretty, was impressed with speed of delivery and quality of product.”

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Posted 7 years ago

“Beautiful shoes, quick delivery”

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Posted 8 years ago

“Fast delivery and absolutely beautiful shoes. They are actually better than I thought they would be on arrival. Have bought the. For my wedding and can't wait to wear them now. Also, packaging really good so no da,age to product either.”

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Posted 8 years ago

“Great customer care, sizing does not seem to be correct compared to normal high street shoes. Order at least half a size down.”

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Posted 8 years ago

“Brilliant service, great colour arrived within 3 days of ordering shoes and colour, will be buying more. At last an evening shoe with 2 1/2 inch heel.”

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Posted 8 years ago

“The service i received was top class. The communication was polite and friendly - very prompt and they were very thorough. When I received the shoes I was delighted - the packaging was secure and they were wrapped so the shoes laid in the box without any disruption.As they are my wedding shoes it was lovely to see that they are in lovely paper and I don't need them until June 2017 I am able to return them to the box carefully and store. The shoes are well made and I was pleased that they are a little wider than normal - extremely comfortable. As I normally have problems finding shoes that have a small but delicate heel - i was delighted. Overall - a fantastic experience and on top - well priced. Thank you. An extremely satisfied customer :-)”

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Posted 8 years ago

“Very comfortable and i love that something blue under the shoes”

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Posted 8 years ago

“The shoes were perfect and delivered free next day”

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Posted 8 years ago

“The shoes looked more beautiful and delicate than the picture can portray and there is a little blue gem in the bottom which is a lovely idea. Really really happy with these shoes”

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Posted 8 years ago

“Purchased a pair of shoes and bag intending to have them dyed for my son's wedding, I had a few questions about having this done so e-mailed customer services. A lovely lady named Julie Norman replied to my e-mail and also a subsequent one after that and was absolutely wonderful and so very helpful, I felt I was being a bit of a nuisance but she was more than happy for me to pester her and solved my problems easily. I have now sent off my shoes and bag to be dyed so eagerly awaiting their return. Thank you so much for all your help.”

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Posted 8 years ago

“I had to order quite a few pairs of shoes as there are no suppliers locally with the full range. One pair of shoes had a mark on them. The others were all too tight, so I had to send them back. I am a size 6, so was slightly disappointed with the fit. I ordered mostly size 6.5. The cost to return the unwanted shoes has prevented me from trying to order any more. I don't want to get stung again if I have to return them again. Shame, as I did genuinely like the styles. I just don't have the money to take the risk. Rainbow Club have lost a sale here because of their lack of a free returns service.”

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Posted 8 years ago

“I have ordered my daughters wedding shoes from here, they arrived earlier than expected and are exquisite, quality is superb, well worth every penny for heraldic as l day.”

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Posted 8 years ago

Rainbow Club is rated 4.6 based on 1,459 reviews