Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,459 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,459 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

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Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful shoes with added comfort. Half sizes. Quick delivery. There is nothing else to improve on.”

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Posted 6 years ago

“Great website, very quick to deliver and excellent quality shoes.”

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Posted 6 years ago

“The website is very easy to use and gives simple instructions to measure your feet to work out your size. Mine fit as though they had been made for me, they are so comfortable. The style is lovely and I can't wait to wear them! They fit so well that I have no need to 'wear them in which is a real bonus. They are really nicely packed with lots of foam and shoe trees to keep them a nice shape. Having seen the same shoes after being dyed, I'll change the colour to something dark so that they will be wearable after my wedding. Well done Rainbow Club. I cannot recommend you enough. My shoes are PERFECT! Delivery was speedy and efficient too.”

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Posted 6 years ago

“Excellent from order to delivery.”

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Posted 6 years ago

“My order arrived very quickly. The shoes were gorgeous and are really comfortable.”

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Posted 6 years ago

“Lovely shoes for my Grandaughter. Fit perfectly. She is so thrilled.”

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Posted 6 years ago

“I ordered shoes and a hand bag for my daughters wedding. I had to have them dyed and can highly recommend them. Excellent service”

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Posted 6 years ago

“I ordered one of the shoe dying packs and only ‘problem’ was that system would not permit me to pay by PayPal. I tried a couple of times and then paid by debit card.... Pack turned up very quickly and I’m looking forward to deciding on colour I need for forthcoming wedding.”

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Posted 6 years ago

“I have been very impressed with the speed of delivery for my colour pack, its so easy to send your item to be dyed. I cant wait now to see the colour when they come back.”

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Posted 6 years ago

“Very quick delivery- only trouble was I had emailed to cancel the order first thing the following morning having ordered at night. The parcel arrived that day!!”

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Posted 6 years ago

“I ordered my veil from Rainbow Club and I was extremely happy with everything: website was easy to use, the order arrived the next day and I absolutely loved the product itself”

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Posted 6 years ago

“Beautiful shoes but not wide enough for my feet”

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Posted 6 years ago

“I was very pleased with the after-sales customer services that Rainbow Club gave me with their bespoke shoe dying service. I had worn an ivory pair of shoes as a bridesmaid and wanted to get them dyed a different colour for another wedding. Kerrie, my customer service agent, replied to all of my emails promptly and politely with helpful, clear advice. I've been so impressed (and pleased with the fit of the shoes) that Rainbow Club will be my next port of call when I need heels, not just for special occasions but for every day. It makes a very pleasant change from some companies who sell good products then fall down on customer service etc.”

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Posted 6 years ago

“Rainbow Club customer service have been excellent 10 out of 10. They made sure my colour match was perfect by sending out three samples. When they arrived my wedding shoes and handbag were perfect. Thank you Rainbow Club.”

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Posted 6 years ago

“Fantastic product, beautiful shoes exactly what I hoped for. Excellent customer service and after care...spoke direct to the Rainbow club and they were so very helpful and resourceful...cannot recommend this company enough.”

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Posted 6 years ago

“The size must be tricky! But he quality is over the top !”

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Posted 6 years ago

“Our order was completed and returned well ahead of the stated schedule and to an exceptionally high standard. We are most grateful to all at Rainbow for doing an outstandingly good job.”

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Posted 6 years ago

“Excellent customer service and delivery within 2 days.”

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Posted 6 years ago

“Fabulous shoes and bags. Superb service. Highly recommended. Thank you.”

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Posted 6 years ago

“I couldn't be happier with my shoes they are so comfy and the thicker heal will be perfect for my woodland wedding. I originally brought them with the intention of having them dyed pastel blue before the wedding but I love the ivory colour so now I can't decide.”

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Posted 6 years ago

Rainbow Club is rated 4.6 based on 1,459 reviews