Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,459 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,459 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

Write Your review

Tell us how Rainbow Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and friendly staff! I had to change my shoes for a bigger size and they were so helpful 😊”

Helpful Report

Posted 6 years ago

“I love the shoes I purchased for my son's wedding.”

Helpful Report

Posted 6 years ago

“Amazing service as was my last order so easy to deal with.”

Helpful Report

Posted 6 years ago

“Extremely”

Helpful Report

Posted 6 years ago

“The shoes are fantastic. However you should review the use of UK mail as a courier. They threw my shoes over a 9 foot porch into my back garden. The box was scuffed and damaged. It completely took the shine off receiving what should have been a very special arrival.”

Helpful Report

Posted 6 years ago

“Beautiful, comfortable shoes at a very good price.”

Helpful Report

Posted 6 years ago

“My order came so quickly and in perfect condition. Can't wait to wear them on my wedding day! Thank you”

Helpful Report

Posted 6 years ago

“The shoes were lovely I wore them just around the house then sent them off to be dyed black for an outfit I wanted to wear for my daughters wedding. Now these were brand new shoes. The shoes I got back looked as though they had been well and truely worn, the glitter patterning was terribly scuffed and the dye was patchy. When I got them home from your agent in Guildford they were in such a poor state I would not have passed them on to anyone as they are only fit for the bin!! Very sorry to write this review but I feel I need to warn others as I was gutted”

Helpful Report

Posted 6 years ago

“The shoes are exquisite and fit well. The blue gem on the soles is a lovely touch too!”

Helpful Report

Posted 6 years ago

“They are perfect for my Wedding outfit, and feel comfortable to wear, very happy”

Helpful Report

Posted 6 years ago

“Lovely shoes but they come up small so have had to return them. Delivery was quick”

Helpful Report

Posted 6 years ago

“I recently ordered my wedding shoes from here. They arreived quickly and are perfect with my dress. Thank you”

Helpful Report

Posted 6 years ago

“Did exactly what it said it what do on the web site the whole process from start to finish was excellent GREAT CUSTOMER SERVICE”

Helpful Report

Posted 6 years ago

“Absolutely thrilled for the Jemma high heels for my wedding!! Thank you so so much :) can’t wait to recommend you on our wedding day!”

Helpful Report

Posted 6 years ago

“Shoes were very good value for the money and arrived within a few days of ordering”

Helpful Report

Posted 6 years ago

“The shoes arrived in good time and were well packaged. A delight to open the boxes and see the care taken in looking after the shaping of the shoes. Quality product at a sensible price.”

Helpful Report

Posted 6 years ago

“Fabulous shoes, great quality and reasonably priced, perfect fit. Thank You.”

Helpful Report

Posted 6 years ago

“Leeana was so helpful and made sure that my shoes arrived within a very tight timescale. They were dyed to perfectly match my outfit, a pale grey and quite a difficult colour to match. The shoes are blissfully comfortable and don't need breaking in. I can't wait for my big day (29 May!) and a very thank you to the Rainbow Club.”

Helpful Report

Posted 6 years ago

“The shoes I ordered for my twin granddaughters were perfect for them. They are flowers girls to their cousin on the 15.6.18, I need to add the ribbon and diamanté shoe clips I have made which match their dresses and all will be perfect.”

Helpful Report

Posted 6 years ago

“Helpful telephone support. Items returned within time frame.”

Helpful Report

Posted 6 years ago

Rainbow Club is rated 4.6 based on 1,459 reviews