Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,459 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,459 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

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Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely beautiful shoes, perfect fit and top quality, first class customer service and super fast delivery- very pleased with this purchase”

Helpful Report

Posted 5 years ago

“I ordered a few pairs of shoes fork the rainbow club to have some choice whilst choosing my wedding day shoes. The quality of the shoes is without fault. They are beautifully made and there is a wide variety of styles. The only downside that I found was that most of them are rather narrow. I never buy wide fit shoes and have never had a problem with standard sizes fitting but these were all quite narrow. But brilliant service and quality.”

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Posted 5 years ago

“My wedding shoes are beautiful, fit perfectly and very comfortable. I would definitely recommend Rainbow Club! ❤️”

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Posted 5 years ago

“I was very impressed with the whole experience. Order arrived promptly and I had no trouble to exchange. Currently it is being dyed to match an outfit. Rachel and Emily very helpful when I telephoned to arrange exchange.”

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Posted 5 years ago

“So happy with my shoes, I had spent a long time looking for shoes for my wedding that were comfortable to wear all day. Really pleased to see that the shoes come in half sizes, and the little blue crystal is such a thoughtful touch. Delivery was prompt and the shoes packed really well. Will certainly recommend them.”

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Posted 5 years ago

“Fantastic with the service but shoes are too small, I have returned them for a different size but I haven’t heard anything”

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Posted 5 years ago

“Excellent service with speedy delivery”

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Posted 5 years ago

“Beautiful shoes. Lovely touch with the diamanté on the sole of the shoe. Very comfortable!”

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Posted 5 years ago

“Fabulous service. Extremely fast and efficient. Very helpful on phone.”

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Posted 5 years ago

“Excellent choice of products Delivered promptly Have returned shoes to be hand coloured but they are not back yet so I can't comment”

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Posted 5 years ago

“My Daughter is absolutely thrilled with her shoes, they are comfortable and nicer than the picture. We are very happy with our purchase.”

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Posted 5 years ago

“Just received my dyed shoes. Absolutely perfect. Bless you. Thankyou from the mother of the bride. X”

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Posted 5 years ago

Thank you Angela, we are so glad you love them! We hope you have an amazing day. RC x

Posted 5 years ago

“My shoes arrived earlier than expected and I'm really happy with them. They seem to be very comfy. I can't wait to wear them on my wedding day”

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Posted 5 years ago

“Lovely and very comfortable shoes! Great choice for my biggest day.”

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Posted 5 years ago

“Good quality shoes, fast delivery. Shame its not free returns or there is an option to click and collect at one of the big chain stores that sell rainbow shoes.”

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Posted 5 years ago

“I had to send them all back as they were cut too low and my toes were showing. I was going to order more but after having to pay to return I decided not to . I am still waiting for my refund Sue Tossun”

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Posted 5 years ago

HI Sue Thank you for your review. I am sorry to hear the shoes were not suitable, I have just checked and your refund has been processed today. We do offer free delivery and a low cost returns option via Collect Plus, so for £4.60 you can return up to 10 pairs of shoes (60x50x50cm and 10kg box). Therefore if you would like to order some different styles to try I hope this is a good option for you. If we can help with anything please do not hesitate to contact us on enquiries@rainbowclub.co.uk. Many thanks RC x

Posted 5 years ago

“Excellent service, beautiful shoes and so comfortable”

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Posted 5 years ago

“Beautiful shoe. Perfect fit. Easy to order and arrived quickly. Thank you!!”

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Posted 5 years ago

“Shoes turned up quickly and look great. Haven’t worn them for long yet but they seem very comfy and have padding on the inside. I was wondering whether to get a 4 1/2 or a 5 but with the padding I am glad I got a 5 as it feels snug.”

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Posted 5 years ago

“Very good service and the quality of shoes excellent. Looking forward to showing them off!”

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Posted 5 years ago

Rainbow Club is rated 4.6 based on 1,459 reviews