Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,459 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,459 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

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Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased to have such a good choice especially in larger sizes. I am a wide foot but found all the shoes a comfortable fit. I ordered a few pairs to try the different styles and was disappointment at the cost of returning them as I hadnt anticipated the returns cost.”

Helpful Report

Posted 5 years ago

Hi Dawn Thank you for your review, we are so pleased you love our shoes! We offer a low cost returns label via Collect+, you can return up to 10 pairs for £4.60. You can find a link to this on our returns page here: https://www.rainbowclub.co.uk/delivery-returns/ I hope this helps, any queries please do not hesitate to contact us on enquires@rainbowclub.co.uk Many thanks RC x

Posted 5 years ago

“Quick and reliable order and delivery love the shoes very happy 😃”

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Posted 5 years ago

“Fantastic service ordered and delivered within 3days perfect size too shoes feel really comfortable with the extra padding glad I ordered half a size up pure comfort for my wedding day”

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Posted 5 years ago

HI Tamsin We are so glad you love your shoes, we hope you have the best day! Many thanks RC x

Posted 5 years ago

“All I can say is fantastic! 100% recommend. Shoes so comfy.Just received bag and shoes back after having them dyed and they’re perfect .Thank you rainbow Club.”

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Posted 5 years ago

We are so glad you love them! Many thanks RC x

Posted 5 years ago

“Shoes are so comfortable. I cannot fault the service. Shoes arrived very quickly and are very comfortable. They are worth the money. Very happy.”

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Posted 5 years ago

“I have brought these shoes for my wedding day after trying some on in the bridal shop. They are so comfy and they look lovely too.”

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Posted 5 years ago

“Quick delivery”

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Posted 5 years ago

“Lovely customer service so far. I received my shoes and were packed excellently. Now sent back to be dyed.”

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Posted 5 years ago

“Wonderful prompt service”

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Posted 5 years ago

“Very pleased with purchase, beautiful shoes, for very well.”

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Posted 5 years ago

“Received handbag very quickly, need to have it’s colour changed to match my hat. Staff were exceedingly helpful and quick to reply to my e. Mail enquiry”

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Posted 5 years ago

“The quality of the shoes are amazing, I am so pleased with them and at such a reasonable price. Delivery was quick and I was constantly updated. The box and packaging was also lovely. I was very please with the quality and customer service of Rainbow club.”

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Posted 5 years ago

“Great service - delivered on time and in perfect condition. Shoes are perfect!! Heel is chunky so feels really secure when walking. Bought half a size up as instructed for wide feet and they fit me perfectly. I can't wait to wear them on my wedding day!”

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Posted 5 years ago

“Amazing shoes😉”

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Posted 5 years ago

“All good so far. Excellent service and everything well packaged. Just about to send back to be dyed and am hoping all goes well.”

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Posted 5 years ago

“Unfortunately the shoes I chose did not fit my feet very well. There was a big gap at the front between my feet and shoe. The website was easy to navigate and service was good. I’ve returned my shoes so hopefully will receive my refund quickly. Back to shoe hunting.”

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Posted 5 years ago

“Excellent service very pleased with my wedding shoes excellent quality”

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Posted 5 years ago

“Fabulous shoes my daughter loves them”

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Posted 5 years ago

“Absolutely beautiful shoes at a great price! I cannot wait to wear them as they are beautiful. So comfy and well made. Thanks Rainbow Club!”

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Posted 5 years ago

“Perfect shoes. A quick and easy ordeing and delivery service. This is my 2nd pair which I plan to have dyed once I get the perfect outfit. Comfortable and different. Thank you rainbow ☺”

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Posted 5 years ago

Rainbow Club is rated 4.6 based on 1,459 reviews