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Rainbow Club Reviews

4.6 Rating 1,459 Reviews
92 %
of reviewers recommend Rainbow Club
4.6
Based on 1,459 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Rainbow Club Reviews

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

Write Your review

Rainbow Club 5 star review on 19th April 2024
Anonymous
Rainbow Club 5 star review on 17th April 2024
Dot Hewson
Rainbow Club 5 star review on 28th March 2024
Lisa
Rainbow Club 4 star review on 17th April 2022
Julie Russell
Rainbow Club 4 star review on 17th April 2022
Julie Russell
Rainbow Club 5 star review on 16th April 2022
Julie Evans
Rainbow Club 5 star review on 4th March 2022
Zoe Philpot
36
Anonymous
Anonymous  // 01/01/2019
Very good website - wide choice and different styles to what is found elsewhere. Shoes arrived quickly however were slightly too big and when I contacted them they were happy to exchange. The new pair came very quickly and I love them
Helpful Report
Posted 7 years ago
Delivery was really quick, next day. Packaged beautifully and I can't wait to wear them for my wedding day. They are so comfy, like putting slippers on but with a cute heel! Thank you
Helpful Report
Posted 7 years ago
I emailed to see if they had an old shoe in stock for my wedding as was finding it difficult to source it. Julia emailed me back and she managed to find the shoe I wanted. She was so kind and helpful and my shoes arrived within 3 days.
Helpful Report
Posted 7 years ago
I received my shoes and handbag back today after they had been dyed to my choice of colour. Absolutely excellent result, so very neat and perfect I am so impressed with this dye service and the new colour high lights the lace pattern on the shoes and bag. I fully recommend Rainbow and I would be more than happy to use their service again. Thank you.
Helpful Report
Posted 7 years ago
Prompt delivery, even the back order! I would have preferred to have an email confirmation, but everything else was great! X
Helpful Report
Posted 7 years ago
Very happy with shoes have purchased several pairs for my Flowergirls. Ordering was simple, delivery was quick .Shoes look great and are sturdy. Girls tell me they are comfy
Helpful Report
Posted 7 years ago
Excellent delivery service Shoes extremely well made and very comfortable
Helpful Report
Posted 7 years ago
shoes as described, packaged well so as not to damage contents, prompt delivery, have passed site information to friends, would use again
Helpful Report
Posted 7 years ago
Shoes exactly as described, packaged carefully so no damage to shoes, delivery prompt, passed on site information to friend and would use site again for shoes for special occasions
Helpful Report
Posted 7 years ago
Dear Julia, I have been most impressed by your superb service. The shoes and bag are absolutely lovely - and were delivered so quickly! I could not commend you more highly. Yours sincerely, Gillian
Helpful Report
Posted 7 years ago
I placed order with a tight deadline, for my daughter's Holy Communion. The shoes were delivered the next day. My daughter has a wide foot (Clark's G-H fitting ). Rainbow shoes fit like a glove! And they are beautiful and a good quality.
Helpful Report
Posted 7 years ago
Lovely shoes, very comfortable and practical whilst still looking good!
Helpful Report
Posted 7 years ago
very they are the perfect shoes
Helpful Report
Posted 7 years ago
Loved the shoes although do not send me an email saying Dear A. I have a name and I used it on the form to book the shoes. And it was on the parcel to deliver it. My name is Suzanne it's extremely poor when a customer purchases an item but you have no customer personalisation. Very very poor.
Helpful Report
Posted 7 years ago
Hi Suzanne Thank you for your review. I am sorry about the email saying Dear A, I will have a look in to this and change it, as we would of course like our emails to address you appropriately. I am glad you loved the shoes and if there is anything else we can help with please contact us on enquiries@rainbowclub.co.uk Kind regards Julia
Posted 7 years ago
i was so pleased with my bag and shoes very classy
Helpful Report
Posted 7 years ago
I ordered the shoes on Friday and they came on Monday so I was very pleased with the quick delivery service! My daughter has a size 13 and half feet so I ordered a size 1 and they are perfect on her she could wear socks with ease. They are absolutely beautiful and my daughter loves them thanks very much x
Helpful Report
Posted 7 years ago
My stunning ivory GEORGIA wedding shoes arrived promptly. Unfortunatley the 5.5 were too small so I had to send them back for a size 7, which fitted really well. The exchange service was really quick to help and to send out a new pair. Thanks, and I cant wait to wear them on my wedding day xx Clem
Helpful Report
Posted 7 years ago
My shoes and bag were returned swiftly and look absolutely marvellous. The colour is a perfect match for the swatch and they look superb with my mother of the bride outfit. Thank you so much, an excellent service.
Helpful Report
Posted 7 years ago
Good service, quick delivery
Helpful Report
Posted 7 years ago
Prompt delivery. Very comfortable shoes. Just sent back to have them dyed so look forward to seeing how they come out.
Helpful Report
Posted 7 years ago
Rainbow Club is rated 4.6 based on 1,459 reviews