Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,459 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,459 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

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Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and shoes as described.”

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Posted 7 years ago

“I'm happy with how quick my order arrived and with the shoes too and the quality but I did ask for an exchange but I didn't get one other than that Im gappy with the quality of service that rainbow's provide to their costumers.”

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Posted 7 years ago

“Very comfortable high heels. I was dancing in them all night long. Very happy with the comfort, quality, design and price. I would recommend to anyone.”

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Posted 7 years ago

“Not only were my wedding shoes stylish and comfortable on the day, but rainbow Club have dyed them free of charge - so I can wear them again! Delighted with quick and easy service.”

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Posted 7 years ago

“Ordered a pair of shoes for my daughter for her wedding day arrived on time beautiful shoes”

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Posted 7 years ago

“Very quick delivery. perfectly packaged. comfy and well fitting shoes. I cant wait for my wedding to show them off x”

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Posted 7 years ago

“Lovely to find such an elegant shoe in a wide fit. Love the concept of individuaising the shoe with your own colour choice. The shoe clips look great too, ill probably get some. Very helpful lady on the phone line too”

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Posted 7 years ago

“My beautiful lace shoes arrived really quickly and I was surprised to find that they have padded soles and a pretty little blue stone on the underside of the sole. I've been wearing them around the house, to break them in and I can't wait to wear them on my big day! Thank you, Rainbow Shoes. I will definitely order from you, for the next big occasion. 💟”

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Posted 7 years ago

“No point purchasing from rainbow club directly as they do not offer free returns unlike John Lewis and House of Fraser who carry their items.”

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Posted 7 years ago

Hi Thank you for your review. I am sorry to hear you are not happy with our returns policy. We do offer free UK delivery for all orders and there is no minimum order total for this, unlike John Lewis or House of Fraser. We will of course take your comments on board and discuss them, and we try to make our delivery and returns policies as fair as possible for our customers. If we can help with anything or if you have any further queries please let us know on enquiries@rainbowclub.co.uk. Many thanks Julia

Posted 7 years ago

“The shoes are very comfortable and soft . Making heels bearable to wear, whilst looking stylish .”

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Posted 7 years ago

“we saw some beautiful wedding shows at a show and i bought them on Sunday afternoon for my daughter - the bride. when i came home from work on Tuesday - they had been delivered. beautiful shoes, very reasonably priced and super fast delivery in lovely packaging/boxes. thank you”

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Posted 7 years ago

“Beautiful shoes that fit perfectly and so comfortable. Really quick delivery too!”

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Posted 7 years ago

“Purchased my shoes at a wedding show, the staff were so helpful. Received the shoes the following week. They match my dress perfectly and are so comfortable. Can't wait to wear them...”

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Posted 7 years ago

“I love the shoes. So cute and comfortable. Reasonable price. Plus helpful staff making sure they arrived in time for my Wedding dress fitting.”

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Posted 7 years ago

“I visited the shop in Tunbridge Wells and from there, ordered a satin handbag for my wedding. Very impressed with the quick service and quality of the products. I will be recommending.”

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Posted 7 years ago

“I bought my shoes independently and was a little worried that the service may not be suitable as the shoes were from previous seasons. After emailing pictures and rainbow were even able to tell me the name of the shoes, I decided to go ahead and dye two pairs of shoes and a bag. Prompt service, great communication, perfect colour match to the fascinator I sent. Fantastic service. Can't wait to wear my shoes and bag to my daughters wedding. Highly recommended.”

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Posted 7 years ago

“The colouring service transformed my white bridal shoes into a lovely emerald shade that I can now wear again to lots of other events. The service was really quick and easy, and they even picked the shade of green out of a patterned skirt as I didn't have a fabric swatch available. Thumbs up from me!”

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Posted 7 years ago

“I cannot rate Rainbow Club highly enough! I fell in love with a pair of bridal shoes which unfortunately were out of stock everywhere in my size. Rainbow club went out of their way to find me a pair and sent them that day! Excellent customer service! And excellent product! I could not be happier.”

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Posted 7 years ago

“Thank you for amazing wedding shoes! They are gorgeous! 10 points from 10!”

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Posted 7 years ago

“Ive bought two pairs of Rainbow shoes for my bridesmaid and myself, over the moon with them!”

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Posted 7 years ago

Rainbow Club is rated 4.6 based on 1,459 reviews