Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,460 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

Write Your review

Tell us how Rainbow Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes are absolutely magnificent and of excellent quality with beautiful intricate details. I have not been able to find bridal shoes of such quality and value. Quick delivery and customer service is great. Highly recommend.”

Helpful Report

Posted 4 years ago

“The delivery and navigation of website were fine. The actual fitting of the shoe was shocking I am sending them back. I ordered a size 7 and they are more like a 8.5. The peep toe part was also far too tight and the strap to tie around the ankle was an awful scratchy glitter material. It's put me off ever ordering from this website again I'm afraid.”

Helpful Report

Posted 4 years ago

“Shoes arrived quickly and packaged well. The shoes were beautifully packed”

Helpful Report

Posted 5 years ago

“I purchased a pair of Margie shoes from the sale archive for my sons wedding. They are beautiful and fit well. They are a narrow shoe but are elude enough for me.”

Helpful Report

Posted 5 years ago

“High quality of shoes, packing & delivery services. Will highly recommend your products to others.”

Helpful Report

Posted 5 years ago

“Ordering from the website was simple and straightforward. When my shoes were despatched I was able to track delivery through the courier. When my shoes arrived they were well packaged to protect them. My shoes are absolutely beautiful, they are well made and very comfortable, I can’t wait to wear them on my wedding day”

Helpful Report

Posted 5 years ago

“Very good quality”

Helpful Report

Posted 5 years ago

“Beautiful shoes, way more comfortable than I thought they would be because of the padding ( very helpful for those of us with foot issues that still want to wear high heels), very speedy delivery!”

Helpful Report

Posted 5 years ago

“Beautiful shoes, well made and prompt delivery but unfortunately none of the four pairs I ordered fit so had to return. I'm a UK size 10 but have wide E or EE shoes. There needs to be more choice of the wide fitting shoe styles and more heel hights. Just because I have a wide foot doesn't mean I want a low or flat heel. So sadly the search continues for me. I shall keep checking the website as would love to order something suitable that fits.”

Helpful Report

Posted 5 years ago

Hi Thank you for your review. We love hearing feedback from our customers and I have passed this on to our development team. They are actually in the early stages of creating a new wide fit higher style so watch this space for our new collection at the end of this year. Many thanks Rainbow Club

Posted 5 years ago

“Was very happy from start to finish , delivered within few days from order,went up a size and the shoe fit perfectly.”

Helpful Report

Posted 5 years ago

“Fantastic service”

Helpful Report

Posted 5 years ago

“Shoes arrived very promptly, delighted with them xx Can highly recommend shoes and rainbow club”

Helpful Report

Posted 5 years ago

“Where would we be without Rainbow? Bought perfectly fitted* shoes for my daughter's wedding in September. "Are you crazy?" my friends said, " you haven't bought your outfit yet!" That is the joy of Rainbow ... buy the shoes, then the outfit, then dye the shoes to match the outfit ... perfect. *Followed the Size Guide - bought half a size bigger due to wide feet.”

Helpful Report

Posted 5 years ago

“Beautiful shoes wanted for a summer wedding,over the moon with them chose the Dorothy style also my Mum's name and could not afford the bag named Trudie which is my name what a coincidencexxThank you.”

Helpful Report

Posted 5 years ago

“Bought the Wilma shoes. Ordering was quick and easy and they arrived in 2 days! (Ordered on a Friday and arrived on the Tuesday) Packaged really well and the shoes fit perfectly. I've never in my life worn such a comfortable pair of shoes! I've no doubts that I'll be comfortable in them right through to the evening and dancing the night away! They match my dress perfectly, I just ordered the ivory and the colour is a perfect match for my dress. I love the little blue diamante on the sole for 'something blue' very clever idea. I've already recommend Rainbow club to two of my friends who are due to get married and I'll continue to do so to anyone who will listen! I'll also be considering Rainbow Club for my next pair of party heels! Love, love, love!”

Helpful Report

Posted 5 years ago

Hi Thank you for your kind words, we love hearing from our customers and so glad you love your Wilma shoes. We hope you have the most amazing day, and don't forget to tag us in your wedding pictures using the #InOurShoes on social media. Many thanks RC x

Posted 5 years ago

“Shoes are stunning and comfortable. Perfect.”

Helpful Report

Posted 5 years ago

“I ordered two pairs of shoes one is an excellent fit and feels very comfortable the other pair are very tight, not sure why so will have to send them back and having to pay return postage is a downer.”

Helpful Report

Posted 5 years ago

Hi Thank you for your review, we are glad you love one of the pairs but sorry you found the other one too small. We try to keep delivery (up to 4 items) free of charge in the UK but it does mean we unfortunately cannot offer free returns. We do offer a low cost returns label via Collect+, you can find information on the returns form or on our website. I hope this helps, any queries please feel free to contact us on enquries@rainbowclub.co.uk. Many thanks RC x

Posted 5 years ago

“Fantastic service, shoes delivered next day, lovely quality”

Helpful Report

Posted 5 years ago

“Just what my daughter wanted Wedding not until April so hope the shoes will be comfy she is looking forward to wearing them as they are a present”

Helpful Report

Posted 5 years ago

“The shoes came so quickly and are completely beautiful. They fit well and are comfy too!”

Helpful Report

Posted 5 years ago

Rainbow Club is rated 4.6 based on 1,460 reviews