Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,458 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,458 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

Write Your review

Tell us how Rainbow Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my shoes from Rainbow club. Stunning and so comfy!”

Helpful Report

Posted 2 years ago

“Overall very happy with my purchase, and I can’t wait to wear them on my wedding day. They have a lovely padded sole and beautiful blue gem stone as your ‘something blue’. My only negative is the shoes are very tight if you have a wide foot.”

Helpful Report

Posted 2 years ago

“Pre-ordered Flori from the new season range back in February with estimated delivery of late March. Have to admit, got a little bit panicky when late March arrived and no update from Rainbow Club. Contact via IM was not that encouraging to be honest, but I held my nerve and the shoes arrived on 9 April - fortunately they are as stunning as the photographs and fit beautifully. Cannot wait to wear them next Saturday! Overall I am very satisfied with my purchase, but do think Rainbow Club could have been a little more proactive with updates on pre-ordered items.”

Helpful Report

Posted 2 years ago

“Rainbow Club made it easy to match my shoes and bag to the hat I'd chosen for my daughter's wedding. This saved me hours of searching! Their service was great, even though I messed up the order form a bit, they were very understanding and sorted it out for me. The items I bought were high quality and beautifully hand coloured. Would thoroughly recommend”

Helpful Report

Posted 2 years ago

“Beautiful shoes and really comfy, I can't wait to wear them on my wedding day and then get them dyed so I can wear them again and again! Particularly love the added touch of the blue gem on the underside of the shoe.”

Helpful Report

Posted 2 years ago

“Thank you to Saah and the team for my beautifully dyed shoes and bag. I am delighted with the result!”

Helpful Report

Posted 2 years ago

“Beautiful shoes - can’t wait to wear them on my special day in July.”

Helpful Report

Posted 2 years ago

“Received my order today. Shoes, bag and shoe accessories, so pleased with all of them and can't wait to wear them for my daughters wedding. The quality and dying of the products is excellent, well packaged for delivery and efficient service. Can't recommend highly enough. Thank you.”

Helpful Report

Posted 2 years ago

“Lovely shoes and bag to match just perfect for my son's wedding at the end of April.”

Helpful Report

Posted 2 years ago

“Gorgeous shoes, great quality and quick and easy ordering/delivery service. These will be perfect for my wedding day and I cannot wait to wear them!!”

Helpful Report

Posted 2 years ago

“I have actually bought 2 pairs of rainbow shoes as both my daughters are getting married this year..1st pair was the Clara ivory sandal which I haven't worn yet as wedding isin July but they r so beautiful to look at an a nice heel height only thing is the sole might need rubber soles on as they might slip on the church tiles going up the aisle. Other pair of shoes r also similar to the sandals with pearls they are the ivory satin Maya shoe.cant wait to wear them.Very good service an always answered your emails .”

Helpful Report

Posted 2 years ago

“I ordered the most beautiful pair of shoes from Rainbow Club to wear at my wedding in October. They are exquisite. Beautiful satin and beaded strap that will add an element of luxurious glamour. Very comfortable shoes too, heel is the perfect height for all-day comfort, secure straps with buckle and sturdy yet elegant block heel design. Beautifully packaged too and arrived in perfect condition. Also very happy that Rainbow Club offer half sizes.”

Helpful Report

Posted 2 years ago

“Helpful team selling beautiful, comfy shoes :)”

Helpful Report

Posted 2 years ago

“Very Good. After receiving a faulty item the company dealt with the issue very professionally. Thank you very much!”

Helpful Report

Posted 2 years ago

“Rainbow Club to the rescue! Many thanks to Richard for ensuring that my Mother of the Bride shoes are currently being dyed to match my outfit. Thank you so much, I am delighted with the support and kindness shown by the RC team. Can’t wait to receive my shoes.”

Helpful Report

Posted 2 years ago

We're very sorry to hear that we have disappointed you. All our shoes are sized consistently and made to the highest standards. Accordingly, this is a very surprising outcome. Can you please provide us with the best contact number so that we can better understand the problem and try to find a solution for you? Alternatively please feel free to contact us at shoes@rainbowclub.co.uk so we can look into this for you. Regards, Rainbow Club

Posted 2 years ago

“Beautiful shoes that were comfy enough to wear all day and night. They didn’t run once. Amazing sparkle and beautiful blue stone underneath (for your something blue). We’ll worth the money”

Helpful Report

Posted 2 years ago

“WHAT SERVICE! Rainbow are normally postal delivery only as no reception area, but my son was a able to drop off my shoes as worked in the same area, and then as he was so busy a Rainbow employee who called me to say they were ready for pick up suggested he would drop them off for me in his lunch hour! THANK YOU! Great service. And my shoes so so comfortable on my wedding day and now I will get to wear them again as it only cost £10 for Rainbow to professionally dye them black and they look lovely! This is great service thank you again”

Helpful Report

Posted 2 years ago

“My wedding shoes are perfect! Arrived quickly, beautiful style and so unbelievably comfy, I can’t wait to wear them in my wedding day! Not to mention the incredible price! Thank you!”

Helpful Report

Posted 2 years ago

“My Rainbow Club wedding shoes are so perfect! The quality is great and the price was on point!”

Helpful Report

Posted 2 years ago

“Preordered my wedding shoes before the style I wanted was released, and they arrived perfectly and on time. They’re beautiful and I’m so excited to wear them on my wedding day! I also can’t believe how comfy they are. Thank you Rainbow Club!”

Helpful Report

Posted 2 years ago

Rainbow Club is rated 4.6 based on 1,458 reviews