Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,459 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,459 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

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Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I have used Rainbow Club and I cannot praise the lovely people who work there enough. With very little time available they got my order to me before my daughter's wedding and I was so impressed. Three colour swatches in a week is amazing work. Thank you to everyone I loved the bag and had a brilliant day.”

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Posted 8 years ago

“Love my wedding shoes.”

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Posted 8 years ago

“Excellent customer service, efficient delivery. Highly recommend service!”

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Posted 8 years ago

“Excellent communication,any questions I had were answered quickly and correctly.Lovely shoes.Fast Delivery.Would highly Recommend.AAAA”

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Posted 8 years ago

“I ordered shoes and handbag for a wedding. They arrived promptly and are beautifully made. I would definitely recommend.”

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Posted 8 years ago

“Lovely shoes,bridesmaid size 5,for myself as a bride,as just the sort of shoe I wanted,normally a size 4,so probably a small size 4,size 5 was fine.”

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Posted 8 years ago

“I had been searching for ages for mint green shoes for my wedding and couldn't find any anywhere. That was until I found Rainbow Club. I received my shoes last week - they were packaged beautifully and the shoes fitted me perfectly. Even better, the shoes are the most comfortable heels I've ever worn and are really very beautiful. I've now sent them back to be dyed, and am really excited to see their new colour.”

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Posted 8 years ago

“Great choice available in a range of sizes very comfortable highly recommend”

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Posted 8 years ago

“The shoes are lovely but they are very small. I would advise anyone that they buy a size bigger than they think even allowing for some growth. My niece is a size 11 normally and i am having to get a 13 for a wedding in January.”

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Posted 8 years ago

“You should make it more clear that it is not free returns. I brought a lot of shoes to try for my wedding and it cost me a fortune to send back. Had I have known about the refund postage I would have ordered them from John Lewis.”

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Posted 8 years ago

“I bought some shoes from Rainbow Club for my wedding in July, and had them dyed red (by Rainbow) to match the red lace top of my dress. The match was perfect! I had so many compliments about my shoes and as well as looking beautiful they were also extremely comfortable. The service from the Rainbow Club was so good; every query was answered promptly, the shoes were packaged well, and everything arrived when promised. Thank you Rainbow Club! I am not planning to get married again but I will definitely be ordering from you again to get shoes for special occasions.”

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Posted 8 years ago

“Great shoes arrived very quickly and exactly what I ordered. Fit nicely and packaged exceptionally well.”

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Posted 8 years ago

“The shoes I ordered were beautiful, and arrived very promptly. However, I expected there to be a swatch of fabric with them as they are advertised as dyable, and I wanted to dye them! When I emailed asking for a swatch, I was told I couldn't have one.”

Helpful Report

Posted 8 years ago

Hi Jayne Thank you for your review. The shoes you ordered are dyeable styles, however our expert colour technicians hand dye all our shoes in house in our colour studio. You can order a colour pack on our website and return the shoes to us along with a fabric swatch of the colour you would like, we will then hand mix the dye to match your swatch and dye them for you. If you would like more information on our colour studio you can find it on our website here: https://www.rainbowclub.co.uk/colour-pack I hope this helps, if you have any queries please do not hesitate to contact us. Kind Regards Julia

Posted 8 years ago

“Item was perfect just what I wanted stress free shopping excellent shipment times item arrived before expected time”

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Posted 8 years ago

“I managed to find correct size as retailers said couldn't order size shoe needed. ordering was easy delivery good. Very pleased”

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Posted 8 years ago

“Love the shoes and really quick delivery! Ordered on Saturday night it was bank holiday and I received them on Wednesday!”

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Posted 8 years ago

“Does exactly what it says on the tin”

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Posted 8 years ago

“Wrong email”

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Posted 8 years ago

“These shoes are perfect! They are so comfortable to wear and elegant looking, just what I was looking for. I cannot wait to wear these on my wedding day.”

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Posted 8 years ago

“Fantastic Colour Service - so quick and efficient. Colour matched my fabric perfectly and I even got sent a swatch to confirm I was happy with the colour before dying. Fast delivery and helpful Customer Service team. BRILLIANT! Thank you Rainbow Club!”

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Posted 8 years ago

Rainbow Club is rated 4.6 based on 1,459 reviews