Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,459 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,459 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

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Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to use and has a much broader size range than other online retailers”

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Posted 9 years ago

“I bought my lovely rainbow shoes and handbag for a wedding and then later decided to have them dyed to give them a longer life. The result was absolutely stunning. When I rang the customer service number to say that the stockist i had originally bought them from was no longer trading they immediately gave me all the help I needed under their 'Special Gift for you' scheme. They were so helpful and friendly and my shoes and handbag are beautiful. Thank you Rainbow. You're amazing.”

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Posted 9 years ago

“Fast, efficient, super service.... Was a pleasure to use your website. Will be highly recommending you. Thank you.”

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Posted 9 years ago

“Unfortunately colour was different then it seemed on the photo and had to return.”

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Posted 9 years ago

“No fuss , no problems and next day delivery exactly within the allocated time slot, Well done!”

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Posted 9 years ago

“So stunning I love it, it's perfect x”

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Posted 9 years ago

“Excellent, quick and efficient service!”

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Posted 9 years ago

“Arrived really quick, like them more than the pictures on screen. Now just to break them in ready for the big day!”

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Posted 9 years ago

“Very fast delivery, fantastic communication from purchasing to delivery.”

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Posted 9 years ago

“Shoes are true to size, comfortable and perfect for what I need. Fast delivery.”

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Posted 9 years ago

“Excellent customer service. Beautiful shoes.”

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Posted 9 years ago

“So stunning I love it, it's perfect x”

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Posted 9 years ago

“Delivered in the time slot given. very pleased with bag and shoes. returning same today, to be dyed. Very pleased with service sofar.”

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Posted 9 years ago

“The shoes arrived jolly quickly and efficiently. And it's not Rainbow Club's fault that the bride's ones didn't fit: her foot and the shoe just not the same shape #channelingCinderellassisters. Yesterday,I sent back her pair and the dying pack and could report later whether that part of the transaction goes as well. My pair are fab and I look forward to sorting the colour matching - or maybe not.”

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Posted 9 years ago

“These shoes are absolutely beautiful. In the end I had to return them as the colour coordination between myself and the bridesmaids didn't work. I was so sorry. I wish I could have kept them. The packaging was superb and ordering and delivery were both swift and easy. I wholeheartedly recommend Rainbow Couture.”

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Posted 9 years ago

“Absolutely delighted with my shoes, they are beautiful & very comfortable. My shoes were delivered to me within 4 days, rainbow club provide an excellent service ????”

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Posted 9 years ago

“Absolutely stunning! Beautiful lace, perfect length. Very good quality, very quick dispatch and delivery! Very happy bride to be! Cannot wait to wear it on 1st August 2015 on my wedding day!”

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Posted 9 years ago

“I am extremely impressed with the speed at which my order was dispatched and how quickly I received it. Ordered Saturday it arrived Tuesday. The quality of the shoes I ordered are lovely. I'm now having them coloured, the process of colour choosing was straight forward and they're back in the post two days after receiving to go through the next stage. I'm looking forward to seeing the results.”

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Posted 9 years ago

“Beautiful shoes. Bought for my daughter to wear on her wedding day. Excellent service”

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Posted 9 years ago

“The Rainbow Club Celine bag is just what I had hoped for in looks. The dye to order is not as 100% perfect as I had expected as it has dyed darker at the edges. It also requires a good airing before use as it has a strong smell.”

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Posted 9 years ago

Rainbow Club is rated 4.6 based on 1,459 reviews